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• Barnes & Noble’s e-commerce site is no longer just about books

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• Review-based navigation helps boost site search for AbesofMaine.com

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• Facebook meets customer reviews

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• Older and wiser, these e-retail vets know how to serve

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• Retailers like having Facebook profile data in customer reviews

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• Abe’s of Maine Integrates Customer Feedback with Site Search

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• Abe’s of Maine Lifts Conversion by 9.3% with buySAFE

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