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• Breaking up with an e-mail marketer can be hard to do—too hard, study says

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• Responsys goes down under

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• Consumers help ensure delivery of relevant e-mail, survey shows

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• Cultivate good customers and e-mail ROI will grow, authors say

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• New program loads cash discounts onto consumers’ prepaid payment cards

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• New approach to e-mail boosts revenue 30% at CoolSavings.com

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• SingerDirect offers ads in transactional e-mail

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• 72% of consumers are using coupons more, and many are open to web discounts

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• 45% of marketers don’t integrate online and offline ads—and they should

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• StrongMail forms partnerships in UK, Australia

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• Hispanic e-mail users more receptive to personalized offers, study says

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• Lillian Vernon downsizing means further shift to web

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• Retailers improving on e-mail, but still have room to improve, study finds

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• E-mail marketing goes a long way to boost travel companies, survey says

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• Retailers say e-mail generates high ROI in target marketing, new study says

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• Outsourced fulfillment company AB&C Group hires a new president

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• DineWise expands frozen meal distribution and DineWise.com

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• Search makes the difference on Thanksgiving weekend for Vermont Teddy Bear

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• Search still most efficient by far at acquiring customers, study says

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• Direct mail-influenced web traffic grows 50% since 2003, says new study

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