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• A new app takes the shopping mall to the tablet

  1

• CrateandBarrel.com: User focus

  2

• Brands make big improvements to their small-screen sites

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• E-commerce grows 7% for Otto Group in fiscal 2012

  4

• Few retailers face up to the customer service aspect of Facebook

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• Crate and Barrel appoints a new CEO

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• FiftyOne Global Ecommerce hires a former Blue Nile executive

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• American Express launches a service for online discount seekers

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• Crate and Barrel launches an e-mail promotion for its wedding registry

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• Just in time for Cyber Monday, eight retailers launch m-commerce sites

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• FansEdge.com’s parent Dreams Retail expands to larger facilities

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• Crate and Barrel promotes president Barbara Turf to CEO

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• Crate & Barrel stacks up 20% web sales growth for 2006

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• Crate & Barrel gets an in-store sales boost after an e-mail campaign

  14

• Crate and Barrel Selects Searchmetrics for SEO Analytics Software

  15

• Crate and Barrel Adopts Kiva Warehouse Automation System to Increase Profitability and Reduce Carbon Footprint

  16

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