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• Shutterfly’s stock declines after a mobile acquisition

  1

• Groupon falls, and e-commerce stocks remain flat

  2

• Groupon bounces back to lead e-commerce stocks higher

  3

• Investors bless Akamai’s acquisition as e-commerce stocks advance

  4

• Acquisition target DemandTec leads surge in e-commerce stocks

  5

• A rising tide lifts e-commerce stocks

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• E-commerce stocks take another beating Thanksgiving week

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• E-commerce investors have little to be thankful for this year

  8

• E-commerce stocks tumble as credit downgrade spooks Wall Street

  9

• eGain Partners with Seven Seas Technologies to Expand Market Reach in Africa

  10

• E-retailers still haven’t figured out that e-mail customer service thing

  11

• Playboy.com a hare, not a tortoise, in e-mail customer service

  12

• How Replacements gets more out of its contact center

  13

• eGain Ups the Ante in Customer Engagement

  14

• eGain Appoints Charles Jepson to Newly Created Position of Senior VP of Worldwide Sales

  15

• eGain Service Suite is Now an SAP-Endorsed Business Feature

  16

• eGain Expands in Germany

  17

• eGain introduces sales offers for Facebook

  18

• eGain launches web cobrowsing for the Apple iPad platform

  19

• eGain launches web cobrowsing for the Apple® iPad platform

  20

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