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• An e-retailer plans an online holiday telethon

  1

• IRCE 2011 Report: Social media can help retailers build relationships with consumers

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• Lights, camera, dog food?

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• Proactive social media connects retailers with shoppers

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• Post-holiday boost

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• A sales season to cheer about

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• Web shoppers keep buying on Cyber Monday

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• The big picture

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• The confident, connected customer

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• Making their lists

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• Plenty to Learn

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