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• Dick’s hits a home run online in Q4

  1

• Office Depot debuts one-hour, in-store pickup for online orders

  2

• ShopRunner opens 100 store pickup points in the Philadelphia area

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• OfficeMax launches in-store pickup of online orders

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• Toys ‘R’ Us adds cash as an online payment option

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• Toys ‘R’ Us weaves an omnichannel web

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• Walgreens immortalizes photos with a new Facebook tool

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• Pier 1 Imports relaunches e-commerce

  8

• Large retailers join the battle against ‘showrooming’

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• Sears adds another local dimension to e-commerce

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• Macy’s ties stores more closely to the web

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• More stores will become online order pickup points

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• Grocery chain Piggly Wiggly expands its online shopping options

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• Publix will exit e-commerce for a second time

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• Consumers and retail employees want to use smartphones inside stores

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• Procrastinating holiday shoppers will head online

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• Online shoppers in the U.K. increasingly click and collect

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• Zara launches e-commerce operations in the U.S.

  18

• Home Depot enables online shoppers to pick up purchases inside stores

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• E-retail accounts for nearly 10% of all retail sales in the U.K.

  20

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