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• More shoppers were looking to buy online in the fourth quarter

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• Web sales grow, but not all shoppers are buyers

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• E-commerce grows, but some consumers seem less satisfied

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• Q2 sales rise 10% for iPerceptions as the vendor enhances its survey technology

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• Google Analytics users get a new way to analyze voice of customer data

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• iPerceptions Introduces Comment Cards to Turn Online Complaints into Actionable CRM

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• iPerceptions and Tealeaf Partnership Combines Customer Feedback and Customer Experiences

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• iPerceptions Offers the First Concept Clouds for ‘Voice of Customer’ Feedback

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• iPerceptions Launches First Random Sampling ‘Voice of Customer’ Feedback Solution for Mobile Websites

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