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Kana aims to help retailers tie together various customer service channels
1
Be careful when contacting customers, a new survey says
2
KANA Revolutionizes Multi-Channel Customer Service with Launch of Integrated OnDemand Suite
3
William Rowe Joins KANA as Senior Vice President of Sales, Americas
4
Staples Improves Customer Service and Cuts Costs with KANA Response
5
KANA INTRODUCES KANA RESPONSE LIVE FOR ASSISTED-SERVICE THROUGH WEB COLLABORATION
6
KANA Holiday Survey Finds that Ineffective Self-Service Leads to Lost Revenue for Retailers
7
KANA’s External-Facing Contact Center Solutions Helps 1-800-FLOWERS.COM Save Money, Increase Productivity
8
Bertelsmann Marketing Service Looks to KANA’s External-Facing eCRM Solution to Provide Global, Multilingual Customer...
9
KANA Customers Buck Industry Trends and Provide Superior Online Customer Service Over the Holidays
10
KANA ANNOUNCES UP TO $55 MILLION OF NEW FUNDING
11
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