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• Most travel-oriented mobile commerce occurs at home, not on the go

  1

• E-retailers beat stores in customer satisfaction

  2

• Luxury brands trail Amazon in customer satisfaction

  3

• Apple, Dell and J.C. Penney lose marks when it comes to customer satisfaction

  4

• Amazon, Apple and Avon get top marks in mobile commerce

  5

• Facebook may be popular, but it isn’t liked

  6

• More than a third of top e-retailers deliver superior web experiences

  7

• Consumers rate Canadian e-retailers above average on satisfaction

  8

• Daily deals spur repeat business

  9

• Consumers’ satisfaction with Netflix nosedives

  10

• Retailers need to temper consumers’ expectations

  11

• Holiday shoppers show love for Amazon

  12

• Satisfaction survey firm ForeSee Results rebrands

  13

• Consumers flock to Facebook, but aren’t satisfied with it, a report says

  14

• Groupon holds a strong lead over LivingSocial in daily deal popularity

  15

• Amazon replaces Netflix at the top of a customer satisfaction survey

  16

• Direct traffic from social media sites is low, but its influence counts, a survey says

  17

• Amazon and Netflix are most pleasing

  18

• Slightly happier customers

  19

• Users aren’t satisfied with Facebook

  20

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