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• Apple leads response time tests in April

  1

• Dell and L.L. Bean lead consistency ratings for March

  2

• Overstock, Williams-Sonoma and L.L. Bean lead March availability ratings

  3

• Apple tops January response time tests

  4

• Four retailers tie atop December availability ratings

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• Apple tops response time tests in October

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• OfficeMax and Amway lead September consistency ratings

  7

• Apple leads September response time tests

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• Apple leads August response time tests

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• Apple and L.L. Bean lead response time tests in June

  10

• H.P., OfficeMax and QVC lead May availability ratings

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• L.L. Bean and Apple top April response time tests

  12

• Seven retailers tie atop March availability ratings

  13

• Amazon posts fastest December iPhone response time

  14

• Macy’s tops availability ratings for December

  15

• Apple and J.C. Penney top December response time tests

  16

• L.L. Bean and Amazon top October availability ratings

  17

• J.C. Penney and Office Depot lead August availability ranks

  18

• Dell and Newegg post leading response times in May

  19

• Dell and OfficeMax lead in April consistency tests

  20

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