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• The Internet kills off Penney’s big-book catalogs

  1

• L’Occitane puts a glow on e-mail marketing backed by analytics

  2

• Channel shift sparking catalog changes, CWDKids tells IRCE

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• Swiss Colony focuses on web in acquisition of Montgomery Ward brand

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• Bloomingdale’s will discontinue its catalog and focus on the web

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• Southern Fulfillment Service buys Pittman & Davis

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• Christian products cataloger boosts online average order values 39%

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• Beanbasket.com integrates with Merchant Advantage for marketplace orders

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• Christian gift store C28 increases order values by mixing web and catalog

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• Disney to lose catalog and take its direct business completely online

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• 10 sites that rate a 10 in customer service, in shopping survey

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• E-mail response times spike, shopping time shrinks, says study of 100 sites

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• Wholesaler Inventive Solutions to move into retail with plans for web site

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• No longer a pure-play: BackcountryStore.com debuts a catalog

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• How multi-channel retailing makes order management systems work harder

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• Miles Kimball undertakes its first e-mail marketing

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• Cataloger’s biggest opportunity online is cost savings, Jupiter says

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• CatalogCity offers catalogers a link to sell overstocks on eBay

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• E-commerce driving direct-to-consumer sales growth at Williams-Sonoma

  19

• The Vermont Country Store add dot-com

  20

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