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• Dell leads July consistency ratings

  1

• Apple leads July response time tests

  2

• Apple and L.L. Bean lead response time tests in June

  3

• OfficeMax leads May consistency ratings

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• H.P., OfficeMax and QVC lead May availability ratings

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• Dell and Apple lead May response time tests

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• QVC, Dell and Sears top availability ratings in April

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• Overstock and OfficeMax lead April consistency ratings

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• Apple tops February consistency ratings

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• Overstock and four others top February availability ratings

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• Amazon, Overstock and Williams-Sonoma top January availability ratings

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• Dell and Gap lead October consistency ratings

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• L.L. Bean and Amazon top October availability ratings

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• Walmart and Dell lead October response time testing

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• Dell and Apple top consistency ratings for September

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• Four retailers tie in top availability testing

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• QVC and Apple post best September response times

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• Dell posts highest consistency rating for August

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• J.C. Penney and Office Depot lead August availability ranks

  19

• Overstock and Dell post highest consistency ratings for June

  20

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