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• Best Buy aims to quash ‘showrooming’ by matching web prices

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• Four retailers tie atop December availability ratings

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• Overstock leads August consistency ratings

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• Apple and L.L. Bean lead response time tests in June

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• Overstock and OfficeMax lead April consistency ratings

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• Office perks

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• OfficeMax hires a former Sears online president as e-commerce chief

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• Dell and Apple top consistency ratings for September

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• Four retailers tie in top availability testing

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• J.C. Penney and Office Depot lead August availability ranks

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• Overstock and Dell post highest consistency ratings for June

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• Costco, OfficeMax and Williams-Sonoma lead June availability ratings

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• For busy customers, a document carry-out

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• Dell, OfficeMax and QVC top May availability ratings

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• J.C. Penney leads Internet Explorer availability ratings in April

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• QVC leads February iPhone response time testing

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• Williams-Sonoma and QVC lead in December availability testing

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• E-retailers focus on last-minute and post-holiday sales

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• OfficeMax names a new CEO and president

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• OfficeMax.com leads top online retailers in consistency for August

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