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• Goldspeed.com’s order management approach yields big gains

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• A redesigned shopping cart has conversions rolling in at DealYard.com

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• Web retailers will ship more from regional fulfillment centers, study says

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• Fulfillment tools help customers help themselves at igourmet.com

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• Marrying inventory and shipping data produces results at CenturyNovelty.com

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• CommerceHub reports strong drop-shipping business in 2008

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• Reducing extra footsteps can lead the way to savings for merchants

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• Borders.com builds new vendor team for life after Amazon

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• The channel is definitely shifting among catalogers, says a new DMA report

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• Peer review can help when shopping for order management systems

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• Sterling Commerce to acquire order management software provider Comergent

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• Merchants strive to overcome gap in web-based order management, study says

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• Drop-ship performance matches warehouse service levels at QVC.com

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• GERS buys Escalate to better serve multi-channel retailers

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• Web-based shipping tool helps improve customer service at TheEndRecords.com

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• Fulfillment companies fill in customer service blanks

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• Where one fulfillment company sees customer service opportunity

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• IMPAC rolls out a self-service fulfillment component

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• Just because you can sell it doesn’t mean you should, drop ship panel says

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• FedEx launches new web-based returns service for direct merchants

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