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• Williams-Sonoma scores highest in an online shopping review

  1

• Orvis bolsters its mobile commerce program with apps

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• Retailers must think creatively to engage web shoppers, says a design conference speaker

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• Orvis reels in the top spot in an annual e-commerce shopping survey

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• Sears, Abt and Foot Locker are among the customer service winners in a new study

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• Orvis sports a new m-commerce site

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• How Wine Country Gift Baskets saves with drop-shipping

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• How Orvis fulfills orders with less inventory

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• How Orvis uses cross-channel data to boost sales

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• Adding web tools yields cumulative effect for Orvis.com

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• Since talk’s not cheap, retailers must know when to offer online chat

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• Orvis boosts e-mail delivery rate to nearly 98%

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• The fat pipeline is no longer the answer to performance, Mirror Image says

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• My Virtual Model lands at MSN

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• Newly divorced Guild.com starts a marketing rebuilding campaign

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• Lands’ End reaps higher sales with personalized mannequin technology

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• My Virtual Model acquires EZsize

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• Outpost.com adds MVP.com

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• Playing up to the fun, passion and science behind games

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• A Small World

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