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• Apparel retailers sewed up the best response time in August

  1

• Computers/electronics retailers were the most consistent in December

  2

• Web sales growth swamped other sales channels in Q3

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• Computers and electronics retailers were the most consistent in October

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• Dell computes the fastest response time in August

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• Web site consistency largely inconsistent in August

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• Costco.com tops the list of web site availability

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• Dell.com computes the fastest response in July

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• Web site consistency wilts in the heat of summer

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• Consistency was the norm for retailers in June

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• QVC.com tops the high broadband hit parade in June

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• Site consistency stays on course in June

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• ColdwaterCreek.com posts the most consistent dial-up availability in June

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• Dell and QVC post fastest broadband access in May

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• Web site availability was on an even keel in May

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• Web site consistency improves in April

  16

• Scholastic.com tops in dial-up web site availability for March

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• Scholastic provides the fastest broadband access in March

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• Web site consistency drops in March

  19

• Web site consistency dips in February

  20

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