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• Standing out from the crowd at IRWD 2012

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• Test, correct and test again to make a web site easy to use, says one IRWD speaker.

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• The four principles of better web site usability

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• Gilt Groupe adds a user experience exec from Zappos.com

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• There can be too much of a good thing when it comes to Web 2.0, experts say

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• To succeed in choosing a web design firm, set clear goals, expert says

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• Good navigation leads shoppers through an e-commerce site

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• Web retailers can avoid unexpected problems by keeping vendors in the know

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• King Arthur Flour shows how to cook up a web site without going broke

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• Minor changes to Meijer.com increases conversion rates

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• Gander Direct names new digital media director

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• How Brown Shoe steps toward the holidays with strong site performance

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• Customer service and site usability drives online sales, expert says

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• Redesigned web site is first step in NutriSystem’s new e-commerce strategy

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• In a web site redesign, retailers should focus on customer experience

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• Top 500 web sites featured more coupons and rebates in 2008

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• Organizeit.com reorganizes its design

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• Fictional personas can offer retailers real-world results

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• MediaAnalyzer brings an eye-tracking alternative to the U.S.

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• Retailers strive for better customer experience, study says

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