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• Criminals’ use of web phone service rings trouble for online retailers

  1

• VoIP brings new functionality to customer service, U.S. Auto Parts finds

  2

• Hello? Videophones planned as e-commerce devices

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• FordDirect routing more customer calls over the Internet to dealers

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• The key to free

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• Don’t Call Us...

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• Tug of War

  7

• It`s survival of the fastest. As broadband grows, so will pressure to add multimedia apps

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• Interactive Intelligence Releases Interaction SIP Station

  9

• VoSKY Launches Web Click-to-Call Back

  10

• BoldCall Express Offers Click-to-Call Product Designed for Small Businesses

  11

• 4imprint Deploys All-in-One IP Communications Software Suite from Interactive Intelligence

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• Interactive Intelligence to Support Microsoft`s Office Communications Server 2007 Release 2

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• Interactive Intelligence Releases New Communications System Monitoring Product

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• Interactive Intelligence Releases Enhanced SIP Proxy for Distributed Enterprises and Call Centers

  15

• VoIP, Inc. Launches “RazrClick,” the Patented Pay-Per-Click Advertising

  16

• Keynote Systems’ New Corporate Identity Represents the Company’s Growth and Diverse Offerings

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• Interactive Intelligence Launches Major Upgrade to its IP Business Communications Software Platform

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• MegaPath Launches Retail Site SSL to Allow Store Owners to Access and Manage Their Sites Remotely

  19

• Nation’s #1 Online Wine Store Blends Voice and Data Networks with XO MPLS IP-VPN

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