Customer service
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1 - 10 of 799 Results
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Couriers send a message: We’re ready to serve online retailers
And same-day delivery prices are coming down, says the head of a renamed trade group.
Posted 05/16/2013Paul DemeryPost a comment
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Shoebuy.com’s marketing chief becomes CEO of Vee24
James Keller takes over at the customer service and live chat company.
Posted 05/13/2013Thad RueterPost a comment
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E-retailers look to mom for money
Retailers sell to shoppers seeking gifts beyond the typical bouquet.
Posted 05/10/2013Katie DeatschPost a comment
Related Searches:Katie Deatsch | Rakuten | Mother's Day
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Most shoppers say they’ve abandoned hard-to-shop sites
Retail stores fared even worse in a new survey, though.
Posted 05/02/2013Paul DemeryPost a comment
Related Searches:Online Shopping Statistics | Personalization | Online Purchase Statistics
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A senior executive lifts the veil on some of Amazon’s plans
They include a revamped payment service and lending to merchants.
Posted 04/30/2013Don DavisPost a comment
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Customer service gets more social for flash apparel retailer JackThreads
The menswear seller handles the inquiries with a Conversocial tool.
Posted 04/26/2013Zak StamborPost a comment
Related Searches:Online Apparel Sales | Percentage Of Online Retail Sales | Email
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Blind taxpayers sue H&R Block over web site accessibility
A lawsuit says the tax preparation firm denies the blind of online services.
Posted 04/17/2013Paul DemeryPost a comment
Related Searches:Target Corp | Paul Demery | Video
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How focusing on customers can thwart the perils of showrooming
An IRCE speaker outlines a strategy to counter the behavior.
Posted 04/12/2013Kevin WoodwardPost a comment
Related Searches:Irce 2013 | Target Corp Online Sales | Survey
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New technology helps shoppers find products based on their pictures
Cortexica’s Visual Fashion Finder compares shoppers’ photos to images from a retailer’s catalog.
Posted 04/10/2013Amy DustoPost a comment
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How tweets can meet customer needs
An IRCE speaker describes how Warby Parker uses Twitter for customer service.
Posted 04/10/2013Amy DustoPost a comment
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