Customer service
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11 - 20 of 800 Results
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How ThinkGeek attracts shoppers from social networks
An IRCE speaker will discuss the kind of content that engages consumers.
Posted 03/18/2013Zak StamborPost a comment
Related Searches:Thinkgeek | Pinterest | Thinkgeek Inc
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How Blinds.com improved its customer service
Technology and automation enable the e-retailer to up its game.
Posted 03/06/2013Zak StamborPost a comment
Related Searches:Mystery Shopper | E-tailing Group | Rethinking Customer Service
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StellaService raises $15 million and starts charging for its e-retail data
The company measures web retailers’ performance in customer service and fulfillment.
Posted 02/28/2013Don DavisPost a comment
Related Searches:American Apparel | Gilt | Live Chat
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Amazon & Sam’s Club score high on customer experience
Ace Hardware, Nordstrom and Costco also rank in a Temkin survey.
Posted 02/27/2013Stefany MoorePost a comment
Related Searches:Costco E Commerce | Costco | Grocery
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E-retailers beat stores in customer satisfaction
Amazon satisfies the most, according to a new survey.
Posted 02/26/2013Amy DustoPost a comment
Related Searches:Internet Retailer Online Retail Index | Newegg | Showrooming
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Blizzard or hurricane? Most small e-retailers would just go mobile
30% of them say they could run their businesses via mobile devices.
Posted 02/20/2013Thad RueterPost a comment
Related Searches:Alibaba | China E-commerce
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A virtual tool for online furniture sellers
E-retailer Steelcase boosts sales with a 3D room designer from LoveMyHome.
Posted 02/19/2013Amy DustoPost a comment
Related Searches:Virtual Fitting Room | Furniture | Online Furniture Sales
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‘Candy’ jewelry—and Twitter—play big roles online for Valentine’s Day
Some e-retailers, though, report less-than-stellar average order values.
Posted 02/15/2013Thad RueterPost a comment
Related Searches:Adobe | Top Jewelry Companies | Average Time Spent Online
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An online seller with lots of data finds one storage unit beats many
AutomationDirect.com stores terabytes of data on an EMC box.
Posted 02/14/2013Don DavisPost a comment
Related Searches:B2b | Most Bought Items Online | Don Davis
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Top site usability challenges (and tips on how to solve them)
Experts at IRWD dish on what irks consumers when navigating retail sites.
Posted 02/12/2013Katie DeatschPost a comment
Related Searches:Irwd | Irwd 2013 | Site Search
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