Blizzard or hurricane? Most small e-retailers would just go mobile

30% of them say they could run their businesses via mobile devices.

Posted 02/20/2013Thad RueterPost a comment

Related Searches:Alibaba | China E-commerce

A virtual tool for online furniture sellers

E-retailer Steelcase boosts sales with a 3D room designer from LoveMyHome.

Posted 02/19/2013Amy DustoPost a comment

Related Searches:Furniture | Virtual Fitting Room | Online Furniture Sales

‘Candy’ jewelry—and Twitter—play big roles online for Valentine’s Day

Some e-retailers, though, report less-than-stellar average order values.

Posted 02/15/2013Thad RueterPost a comment

Related Searches:Adobe | Top Jewelry Companies | Average Time Spent Online

An online seller with lots of data finds one storage unit beats many

AutomationDirect.com stores terabytes of data on an EMC box.

Posted 02/14/2013Don DavisPost a comment

Related Searches:Most Bought Items Online | B2b | Don Davis

Top site usability challenges (and tips on how to solve them)

Experts at IRWD dish on what irks consumers when navigating retail sites.

Posted 02/12/2013Katie DeatschPost a comment

Related Searches:Irwd 2013 | Repeat Customer Rate | Irwd

JustDeals.com bounces back from robberies

The daily-deals site makes up for lost items by offering customers refunds and discounts.

Posted 01/25/2013Amy DustoPost a comment

Top retailers improve their service skills

Zappos and Frontgate repeat as customer service leaders in an annual study.

Posted 01/23/2013Allison EnrightPost a comment

Related Searches:Saks | Home Depot | Saks Fifth Avenue

How SamsFurniture.com squeezes more from live chat

The retailer anticipates the questions shoppers might have.

Posted 01/22/2013Zak StamborPost a comment

Related Searches:Furniture | Chat | Live Chat

Luxury brands trail Amazon in customer satisfaction

But mobile could help high-end retailers make gains, ForeSee says.

Posted 01/17/2013Amy DustoPost a comment

Related Searches:Ralph Lauren | Saks Fifth Avenue | Hugo Boss

Nine West’s iPad app bridges online and store shopping

Associates help customers complete 20-75% of in-store transactions via the app daily, the retailer says.

Posted 01/03/2013Amy DustoPost a comment

Related Searches:Associate Ordering Systems | Ann Inc | Shoes