Customer service
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21 - 30 of 729 Results
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Blizzard or hurricane? Most small e-retailers would just go mobile
30% of them say they could run their businesses via mobile devices.
Posted 02/20/2013Thad RueterPost a comment
Related Searches:Alibaba | China E-commerce
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A virtual tool for online furniture sellers
E-retailer Steelcase boosts sales with a 3D room designer from LoveMyHome.
Posted 02/19/2013Amy DustoPost a comment
Related Searches:Furniture | Virtual Fitting Room | Online Furniture Sales
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‘Candy’ jewelry—and Twitter—play big roles online for Valentine’s Day
Some e-retailers, though, report less-than-stellar average order values.
Posted 02/15/2013Thad RueterPost a comment
Related Searches:Adobe | Top Jewelry Companies | Average Time Spent Online
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An online seller with lots of data finds one storage unit beats many
AutomationDirect.com stores terabytes of data on an EMC box.
Posted 02/14/2013Don DavisPost a comment
Related Searches:Most Bought Items Online | B2b | Don Davis
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Top site usability challenges (and tips on how to solve them)
Experts at IRWD dish on what irks consumers when navigating retail sites.
Posted 02/12/2013Katie DeatschPost a comment
Related Searches:Irwd 2013 | Repeat Customer Rate | Irwd
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JustDeals.com bounces back from robberies
The daily-deals site makes up for lost items by offering customers refunds and discounts.
Posted 01/25/2013Amy DustoPost a comment
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Top retailers improve their service skills
Zappos and Frontgate repeat as customer service leaders in an annual study.
Posted 01/23/2013Allison EnrightPost a comment
Related Searches:Saks | Home Depot | Saks Fifth Avenue
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How SamsFurniture.com squeezes more from live chat
The retailer anticipates the questions shoppers might have.
Posted 01/22/2013Zak StamborPost a comment
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Luxury brands trail Amazon in customer satisfaction
But mobile could help high-end retailers make gains, ForeSee says.
Posted 01/17/2013Amy DustoPost a comment
Related Searches:Ralph Lauren | Saks Fifth Avenue | Hugo Boss
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Nine West’s iPad app bridges online and store shopping
Associates help customers complete 20-75% of in-store transactions via the app daily, the retailer says.
Posted 01/03/2013Amy DustoPost a comment
Related Searches:Associate Ordering Systems | Ann Inc | Shoes
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