Customer service
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21 - 30 of 74 Results
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/ Press Release
NextAdvisor.com Announces Launch of Photo Card and Invitation Reviews
From Tiny Prints, Minted and Paper Culture to Shutterfly, Snapfish and Zazzle, NextAdvisor.com rated each site's design tools, card selection, and product quality to find the best provider for every budget and project.
Posted 04/18/2012
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/ Press Release
Fathead Uses Experian QAS Software to Improve Customer Service
The Experian QAS products will be used on the Fathead e-commerce site and within the customer service center.
Posted 04/17/2012
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/ Press Release
Zingaya Launches Zingaya Enterprise Edition
E-commerce companies and other customer-focused organizations can embed a widget on their website that allows their customers to simply click a button to start speaking to a live customer agent.
Posted 03/27/2012
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/ Press Release
Accurist Makes Time for Online Customers with Live Chat Technology
Customers visiting the Accurist website are now offered the chance to chat live with a customer service agent regarding sales, post-purchase support or information on the latest products.
Posted 03/08/2012
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/ Press Release
Phone House Sweden Turns to Live Chat from Netop to Improve Service
Customers visiting the www.phonehouse.se website can click on the live chat option to engage directly and in real-time with Phone House customer service agents.
Posted 01/31/2012
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/ Press Release
LivePerson Introduces the Latest Innovations in Online Engagement
These new capabilities enhance the intelligence, extend the reach, and improve the efficiency of online chat.
Posted 01/30/2012
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/ Press Release
iPerceptions Offers the First Concept Clouds for ‘Voice of Customer’ Feedback
iPerceptions’ Concept Clouds create more accurate and actionable aggregations of the open-ended feedback compared to traditional Word Clouds.
Posted 01/24/2012
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/ Press Release
eGain Service Suite is Now an SAP-Endorsed Business Feature
The integrated solutions will enable personalized customer experiences across interaction channels, including web self-service.
Posted 01/10/2012
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/ Press Release
Merchants Now Able to Offer Best Buy Reward Zone Points Via Points.com Corporate Platform
The Corporate Platform features a centralized, easy-to-navigate interface which allows businesses to offer and distribute Best Buy Reward Zone points as rewards and incentives for both employees and loyal customers.
Posted 01/04/2012
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/ Press Release
Bulbs.com Launches Real-Time Live Chat
Shoppers can chat live with a Certified Lighting Specialist weekdays from 9am to 5pm EDT.
Posted 12/06/2011
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