Customer service
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31 - 40 of 73 Results
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/ Press Release
Netop Launches Live Chat in the U.K.
The hosted product will allow businesses to increase online sales, reduce customer service costs and improve customer satisfaction cost effectively.
Posted 11/21/2011
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/ Press Release
New Corporate Social Media Chat Service for Facebook Introduced by Provide Support
The new Provide Support social media app allows visitors to ask questions about a company’s products, services or the company itself.
Posted 11/14/2011
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/ Press Release
Purchasing Power Partners With SquareTrade for Warranty Service
Purchasing Power’s aim with the partnership is to provide a value-added benefit to protect their customers’ purchases for at least 2 years.
Posted 10/17/2011
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/ Press Release
Alpine Access Remains a Bright Spot In Tough Economy
Alpine Access powers the customer service and technical support operations of many leading international brands.
Posted 09/12/2011
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/ Press Release
HireIQ Transforms Seasonal Hiring Process for Customer Service Employees
Retailers are expected to add between 550,000 and 650,000 jobs this holiday season.
Posted 09/09/2011
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/ Press Release
Marin Software App is Now Available on AppExchange
Through the app, advertisers will be able to seamlessly integrate their paid search programs with their Salesforce CRM systems.
Posted 09/02/2011
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/ Press Release
OverstockArt.com Announces New Customer Service Plan
The goal of the company’s new “Commitment to Wall Art Happiness” program is to ensure that each and every customer finds nothing but happiness in their art purchases.
Posted 09/01/2011
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/ Press Release
Netop Introduces Live Guide Basic for Live Chat
Netop Live Guide Basic provides an entry-level live chat solution for small- to medium-sized businesses.
Posted 09/01/2011
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/ Press Release
Aspect Brings Social Media into the Contact Center
Aspect Social Media Channel Integration Allows Organizations to Deliver Better Customer Experience with a Holistic Solution for Responding to Social Media Conversations.
Posted 08/15/2011
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/ Press Release
NanoRep Launches Customer Support Tool
The scalable, self-learning Q&A tool dramatically reduces support-ticket escalation, while doubling as a sales tool and increasing conversion rates.
Posted 08/08/2011
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