Senators approve a measure that could cut retailers` debit card fees

The fees that merchants pay to accept debit cards, including for online retail transactions, could decline under a measure the U.S. Senate passed yesterday as part of a bank-reform bill. That could be important for online retailers, as debit cards are used in more than a quarter of web purchases, according to research and consulting firm Javelin Strategy & Research.

Posted 05/14/2010Zak StamborPost a comment

TotalVac sees its average order value rise with a shopping guarantee

After adding a new online security assurance and shopping guarantee program to its web site, TotalVac.com says its average order value increased 42.5% and its conversion rate rose 6.1%.

Posted 03/26/2010Zak StamborPost a comment

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IRCE adds high-tech navigation assistance

Internet Retailer conference management is pleased to announce that it has selected You Are Here software to power eight large touch screens throughout the conference to help attendees navigate 91 sessions, 175 speakers, and nearly 400 exhibitors.

Posted 03/02/2010Zak StamborPost a comment

If it’s on the web site and not in the store, Borders will ship it free

Borders is trying a new wrinkle on free shipping offers for the holiday season: If a shopper comes to a Borders store and doesn’t find an item available at Borders.com, the bookseller will ship it free.

Posted 11/03/2009Zak StamborPost a comment

Comic book retailer Zaldiva hires an exec to help with acquisitions

The multichannel retailer of comic books and collectibles has hired Stephen Ballard, a veteran of both commercial real estate and electronics industries, to bolster Zaldiva’s strategy of acquiring small retailers and building up their online presence.

Posted 11/02/2009Zak StamborPost a comment

The Container Store thinks outside the box and expands purchase pick-up

The Container Store recently offered a 15% discount on orders purchased on its web site but picked up in stores, resulting in online average ticket orders doubling those of in-store purchases.

Posted 09/09/2009Mark BrohanPost a comment

Sam’s Club steps into web-enabled foot-scanning kiosks

The wholesale club division of Wal-Mart Stores is testing in several stores web-enabled kiosks from eSoles that are designed to scan customers’ feet and match them with custom-fitted footwear insoles.

Posted 09/01/2009Katie DeatschPost a comment

Even Microsoft and Yahoo users google a lot, comScore says

Nearly three out of four search engine users employ either Yahoo or Microsoft in a given month, good news for the two companies that are joining forces in search, comScore says. The bad news: even those searchers use Google most of the time.

Posted 08/14/2009Katie DeatschPost a comment