/ Technology

Consumers’ satisfaction with Netflix nosedives

The video rental service drops to last place in a satisfaction survey.

Posted 02/21/2012Allison EnrightPost a comment

Related Searches:Online Movie Rental Market Share | Acsi | Foresee

/ Marketing

Retailers need to temper consumers’ expectations

Disappointment over a lack of large discounts led shoppers’ satisfaction to dip over the holidays.

Posted 01/18/2012Zak StamborPost a comment

Related Searches:Belk | Ebags | Foresee

/ Technology

Holiday shoppers show love for Amazon

But Netflix drops in an annual customer satisfaction study from ForeSee.

Posted 12/28/2011Thad RueterPost a comment

Related Searches:Cabela's | Cabelas | Sportsman Guid

/ Technology

Amazon replaces Netflix at the top of a customer satisfaction survey

Netflix, No. 1 for six years, drops two points to second place in Foresee study.

Posted 05/10/2011Stefany Moore3 comments

Related Searches:Peapod

/ Technology

E-commerce customer satisfaction drops in the fourth quarter of 2010

But a survey shows that online shoppers like Amazon more than any other retailer.

Posted 02/15/2011Thad RueterPost a comment

/ Marketing

Users aren’t satisfied with Facebook

The site scored in the bottom 5% of all private sector companies in customer satisfaction.

Posted 07/20/2010Zak Stambor1 comments

/ E-Retailers

The big e-retailers are getting bigger

The 500 e-retailers in the Internet Retailer Top 500 Guide accounted for 93.7% of all web sales in 2009.

Posted 06/10/2010Katie DeatschPost a comment