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American Customer Satisfaction Index, Magazine Article

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1 - 7 of 7 Results

  • Satisfied and Buying

    ForeSee Results measures the top online retailers’ success in making browsers happy and enticing them to consider a purchase.

    Posted 05/30/2008Internet RetailerPost a comment

    ForeSee Results measures the top online retailers’ success in making browsers happy and enticing them to consider a purchase.
  • Satisfaction Index

    ForeSee Results measures how much browsers like the top sites

    Posted 06/02/2005Internet RetailerPost a comment

    ForeSee Results measures how much browsers like the top sites
  • Cooling off

    Consumers` satisfaction with e-retail fell 4.8% this year from last year, according to the American Customer Satisfaction Index, conducted by ForeSee Results Inc. It was the first time that measure has dropped since the e-retail category was introduced in the ACSI Index in 2000.

    Posted 02/28/2005Internet RetailerPost a comment

    Consumers` satisfaction with e-retail fell 4.8% this year from last year, according to the American Customer Satisfaction Index, conducted by ForeSee Results Inc. It was the first time that measure has dropped since the e-retail category was introduced in the ACSI Index in 2000.
  • E-shopping = e-satisfaction = booming sales

    Customer satisfaction with online retailing, based on the American Customer Satisfaction Index, scored an 84 on a scale of 100, 1 point higher than last year and ahead of customer satisfaction with other online consumer services.

    Posted 03/05/2004Internet RetailerPost a comment

    Customer satisfaction with online retailing, based on the American Customer Satisfaction Index, scored an 84 on a scale of 100, 1 point higher than last year and ahead of customer satisfaction with other online consumer services.
  • Moving Up

    For the second year in a row, e-retailing insiders give their own industry a low score in customer satisfaction.

    Posted 08/28/2003Internet RetailerPost a comment

    For the second year in a row, e-retailing insiders give their own industry a low score in customer satisfaction.
  • To measure is to improve

    Since its beginning, the web-based retailing industry has become a haven for measurement maniacs.

    Posted 08/28/2003Internet RetailerPost a comment

    Since its beginning, the web-based retailing industry has become a haven for measurement maniacs.
  • Can’t Get No Satisfaction

    Retailers are in front of the consumers in their expectations of e-retail web sites, and that bodes well, says The Insider’s View of E-Retailing survey.

    Posted 09/03/2002Internet RetailerPost a comment

    Retailers are in front of the consumers in their expectations of e-retail web sites, and that bodes well, says The Insider’s View of E-Retailing survey.

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