American Customer Satisfaction Index, Press Release

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1 - 10 of 42 Results

  • / Press Release

    ForeSee Results Announces 32% Revenue Growth in 2009

    ANN ARBOR, Mich. (January 21, 2010) ForeSee Results, the market leader in online customer satisfaction measurement and management, today announced that it finished 2009 with a 32% revenue increase over 2008 and a 92% revenue increase since 2007, effectively doubling revenues in two years. "We had a great year in 2009," said ForeSee Results Chief Financial Officer Jeff Blackman. "Our highly predictable revenue gives us great confidence that we...

    Posted 01/21/2010

    ANN ARBOR, Mich. (January 21, 2010) ForeSee Results, the market leader in online customer satisfaction measurement and management, today announced that it finished 2009 with a 32% revenue increase over 2008 and a 92% revenue increase since 2007, effectively doubling revenues in two years. "We had a…
  • / Press Release

    GameFly Works with ForeSee Results to Deliver Gamers What they Want

    ANN ARBOR, Mich. (January 6, 2009) – ForeSee Results today announced that it is working with GameFly, the leading online video game rental service, to measure customer satisfaction. The resulting understanding of customer needs and expectations will allow GameFly to refine its site and continue to offer a great video game rental experience for its subscribers. “We strive to offer an informative and engaging site both to our loyal subscribers and...

    Posted 01/08/2010

    ANN ARBOR, Mich. (January 6, 2009) – ForeSee Results today announced that it is working with GameFly, the leading online video game rental service, to measure customer satisfaction. The resulting understanding of customer needs and expectations will allow GameFly to refine its site and continue…
  • / Press Release

    ForeSee Results Unveils CS SiteManager 4.0

    ANN ARBOR, Mich. (June 4, 2009) - ForeSee Results, the market leader in online customer satisfaction measurement and management, today unveiled an enhanced version of their online customer satisfaction analytics suite called CS SiteManager 4.0. Introduced at eVolve, the 2009 ForeSee Results User Summit in Ann Arbor, Michigan, CS SiteManager 4.0 builds on the core capabilities offered by ForeSee Results that help clients reliably measure...

    Posted 06/04/2009

    ANN ARBOR, Mich. (June 4, 2009) - ForeSee Results, the market leader in online customer satisfaction measurement and management, today unveiled an enhanced version of their online customer satisfaction analytics suite called CS SiteManager 4.0. Introduced at eVolve, the 2009 ForeSee Results User…
  • / Press Release

    StubHub Finds the Ticket to Customer Satisfaction with ForeSee Results

    ANN ARBOR, Mich. (October 27, 2008) - ForeSee Results today announced they will be measuring customer satisfaction for StubHub, the largest online ticket marketplace in the world, which was acquired by eBay in early 2007. ForeSee Results will apply the methodology of the University of Michigan`s American Customer Satisfaction Index (ACSI) to help StubHub understand and improve customer satisfaction online. The powerful methodology of the ACSI...

    Posted 10/27/2008

    ANN ARBOR, Mich. (October 27, 2008) - ForeSee Results today announced they will be measuring customer satisfaction for StubHub, the largest online ticket marketplace in the world, which was acquired by eBay in early 2007. ForeSee Results will apply the methodology of the University of Michigan`s…
  • / Press Release

    ForeSee Results to Support Online Comparison Shopping Site Customer Satisfaction

    Methodology to Help Shopping.com Improve User Experience ANN ARBOR, Mich. (September 11, 2008) - ForeSee Results today announced they will be measuring customer satisfaction internationally for Shopping.com, an eBay company. ForeSee Results will apply the methodology of the University of Michigan`s American Customer Satisfaction Index (ACSI) to help Shopping.com understand and improve customer satisfaction online. The powerful methodology of the...

    Posted 09/11/2008

    Methodology to Help Shopping.com Improve User Experience ANN ARBOR, Mich. (September 11, 2008) - ForeSee Results today announced they will be measuring customer satisfaction internationally for Shopping.com, an eBay company. ForeSee Results will apply the methodology of the University of Michigan`s…
  • / Press Release

    Eastern Mountain Sports Climbs to Website Excellence with ForeSee Results

    ANN ARBOR, Mich.--ForeSee Results today announced they will continue to measure online customer satisfaction for Eastern Mountain Sports (www.ems.com), one of the nation`s leading specialty outdoor retailers. ForeSee Results has been working with ems.com since 2006 to apply the methodology of the University of Michigan’s American Customer Satisfaction Index (ACSI) online. The powerful methodology of the ACSI shows Eastern Mountain Sports how...

    Posted 09/03/2008

    ANN ARBOR, Mich.--ForeSee Results today announced they will continue to measure online customer satisfaction for Eastern Mountain Sports (www.ems.com), one of the nation`s leading specialty outdoor retailers. ForeSee Results has been working with ems.com since 2006 to apply the methodology of the…
  • / Press Release

    ForeSee Results Unveils CS SiteManager 3.0

    ANN ARBOR, Mich. (May 5, 2008)ForeSee Results, the market leader in online customer satisfaction measurement and management, today unveiled an enhanced online customer satisfaction analytics service called CS SiteManager 3.0. Introduced at the 2008 eMetrics Marketing Optimization Summit in San Francisco, CS SiteManager 3.0 has multiple upgrades and enhanced capabilities that will continue to help clients reliably measure satisfaction and identify...

    Posted 05/06/2008

    ANN ARBOR, Mich. (May 5, 2008)ForeSee Results, the market leader in online customer satisfaction measurement and management, today unveiled an enhanced online customer satisfaction analytics service called CS SiteManager 3.0. Introduced at the 2008 eMetrics Marketing Optimization Summit in San…
  • / Press Release

    KarenNeuburger.com Improves Online Client Comfort with ForeSee Results

    ANN ARBOR, MI (December 10, 2007) -- As part of its highly strategic website relaunch in November, KarenNeuburger.com announced today that it has been working with online customer satisfaction firm ForeSee Results in order to maintain the highest quality shopping experience for its customers and visitors. Using a proprietary measurement tool based on the methodology of the University of Michigan’s American Customer Satisfaction Index (ACSI),...

    Posted 12/13/2007

    ANN ARBOR, MI (December 10, 2007) -- As part of its highly strategic website relaunch in November, KarenNeuburger.com announced today that it has been working with online customer satisfaction firm ForeSee Results in order to maintain the highest quality shopping experience for its customers and…
  • / Press Release

    Coleman Camps Out With ForeSee Results to Measure Online Satisfaction

    ANN ARBOR, MI (September 27, 2007--ForeSee Results today announced they are working with The Coleman Company, Inc. (www.coleman.com), the leading manufacturer of outdoor gear and equipment to measure and improve online customer satisfaction. Using a proprietary measurement tool based on the methodology of the University of Michigan’s American Customer Satisfaction Index (ACSI), ForeSee Results assesses the satisfaction of website visitors – both...

    Posted 09/27/2007

    ANN ARBOR, MI (September 27, 2007--ForeSee Results today announced they are working with The Coleman Company, Inc. (www.coleman.com), the leading manufacturer of outdoor gear and equipment to measure and improve online customer satisfaction. Using a proprietary measurement tool based on the…
  • / Press Release

    Chef’s Catalog Cooks Up Highly Satisfied Customers With ForeSee Results

    ANN ARBOR, MI (September 12, 2007)  ForeSee Results today announced that chefs™, the leading resource for home chefs and culinary professionals, has engaged ForeSee Results to gauge customer satisfaction with their website, www.chefscatalog.com. Using the proven, scientific methodology of the University of Michigan’s American Customer Satisfaction Index (ACSI), ForeSee Results quantifies the link between drivers of online satisfaction...

    Posted 09/13/2007

    ANN ARBOR, MI (September 12, 2007)  ForeSee Results today announced that chefs™, the leading resource for home chefs and culinary professionals, has engaged ForeSee Results to gauge customer satisfaction with their website, www.chefscatalog.com. Using the proven, scientific methodology of the…

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