/ Technology

Apple, Dell and J.C. Penney lose marks when it comes to customer satisfaction

Amazon continues to dominate ForeSee’s annual holiday index.

Posted 12/27/2012Amy DustoPost a comment

Related Searches:J.c.penney | Christmas | Vitacost

/ Marketing

Holiday shopping across channels

Retailers use subtle cues to encourage site visitors to go into stores.

Posted 12/14/2012Paul DemeryPost a comment

Related Searches:Northern Tool | Boots | Crate Barrel

/ Technology

Top 20 store retailers’ mobile sites and apps fall short for some consumers

Speed, navigation and checkout can be problematic, Mobiquity finds.

Posted 12/12/2012Bill SiwickiPost a comment

Related Searches:Lowe's | Cvs | Kohl's

/ Technology

Apple had the fastest loading homepage in November

Apple posted the best Internet Explorer and Firefox response times, says Gomez.

Posted 12/05/2012Jon LovePost a comment

Related Searches:L.l Bean | Jon Love

/ Marketing

Pandora.com: Tuned to taste

Pandora.com lets subscribers build personalized online radio stations.

Posted 11/30/2012Bill BriggsPost a comment

Related Searches:Pandora

/ E-Retailers

Cyber Monday sales sizzle

Online sales Monday wound up 30% ahead of last year, IBM reports.

Posted 11/26/2012Allison EnrightPost a comment

Related Searches:Ebags | Amazon Online Sales Statistics | Online Sales Predictions

/ Technology

CoffeeTable is pouring shoppers a smaller cup

The iPad catalog app now offers an iPhone version.

Posted 11/19/2012Bill SiwickiPost a comment

Related Searches:Lands End | Coffee Table | Delia

/ Technology

Don’t be misled by smartphone market share numbers

Android may be tops, but iPhone users are the ones shopping.

Posted 11/06/2012Bill Siwicki1 comments

/ E-Retailers

Apple to unveil new iTunes store by month’s end

The iTunes store will feature new navigation tools and an updated library.

Posted 10/24/2012Kevin WoodwardPost a comment

Related Searches:Itunes

/ Technology

Apple takes on Amazon and Google with the iPad mini

The 7-inch tablet market lights up, igniting another screen for retailers to optimize.

Posted 10/23/2012Bill SiwickiPost a comment

Related Searches:Wifi In Retail Stores | Google Plus | Ecommerce Platform Comparison