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    Shopzilla gets a better hold on I.T. work with an on-demand management tool

    An e-marketplace with millions of products sold by thousands of retailers—and an I.T. staff of about six—Shopzilla has its hands full in managing technology service projects, says Jim Caldwell, director of infrastructure services for Shopzilla. But a new web-based I.T. service management tool from BMC Software Inc. is easing the load, he adds.

    Posted 04/29/2010Paul DemeryPost a comment

    An e-marketplace with millions of products sold by thousands of retailers—and an I.T. staff of about six—Shopzilla has its hands full in managing technology service projects, says Jim Caldwell, director of infrastructure services for Shopzilla. But a new web-based I.T. service management tool…

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