/ Technology

U.K. emerging as largest broadband user in Europe

With nearly three-quarters of its online consumers accessing the web via broadand, the U.K. is catching up to the U.S. in the percentage of online consumers on broadband, eMarketer reports.

Posted 12/20/2005Paul DemeryPost a comment

/ Marketing

Road Runner Sports boosts conversions, cuts costs with online catalog

Using technology from RichFx, Road Runner Sports launched an online version of its print catalog that drives some of the site’s highest conversion rates. Now, it`s testing the effect of scaling back on print catalog mailings.

Posted 10/18/2005Mary WagnerPost a comment

/ Technology

Broadband will broaden its impact on e-retailing

More than a third of U.S. households, or 42.3 million, will have an Internet broadband connection this year, up from 34.3 million in 2004, and by 2008 almost 60% of all households will be using broadband, eMarketer reports.

Posted 08/18/2005Paul DemeryPost a comment

/ Technology

VoIP reaches tipping point for call centers, analyst says

Voice over Internet Protocol, though used in call centers since 1997, is just now reaching a point where it can save a large amount of call center operating costs, Yankee Group senior analyst Art Schoeller says.

Posted 02/24/2005Kurt PetersPost a comment

/ Technology

Broadband connections exceed 65% in the most high-speed cities

San Diego, Phoenix, Detroit, New York and Sacramento are the cities with the greatest penetration of home-based broadband Internet connections, Nielsen/NetRatings reports.

Posted 09/15/2004Kurt PetersPost a comment

/ Technology

Broadband Internet access reaches 49% of all home, NetRatings reports

49% of all home users connect to the Internet via broadband. Four years ago, broadband users were 9% of the market, Nielsen/NetRatings reports.

Posted 07/12/2004Kurt PetersPost a comment

As broadband usage grows, consumers spend more online, new study says

As the number of broadband subscribers in the U.S. grew about 40% last year to 25 million, broadband users were also more likely than narrowband users to purchase consumer products, Leichtman Research says.

Posted 03/18/2004Paul DemeryPost a comment

/ Technology

Broadband Internet access stretches toward the 50% mark

Nielsen/NetRatings reports that 49.5 million, or 38% of all home web users, now connect to the Internet via broadband. Knowledge Networks/SRI`s The Home Technology Monitor reports that 49% of households with annual incomes over $75,000 have broadband.

Posted 01/09/2004Paul DemeryPost a comment

Broadband at home is changing the way consumers shop online

BizRate.com reports that broadband Internet access at home is changing traffic patterns to its site--including adding evening spikes and more use throughout the week.

Posted 12/22/2003Kurt PetersPost a comment

/ Technology

Broadband to reach one third of U.S. households by 2005, says eMarketer

Broadband penetration is slated to soar in the next decade, reaching one third of U.S. households as it finds increasing utility beyond information and shopping.

Posted 04/11/2003Mary WagnerPost a comment