/ Technology

Outsourcing falls out of favor among big firms, says new Deloitte survey

Deloitte’s study on outsourcing reports that 70% of participants have had “significant negative experiences” with outsourcing projects and are now exercising greater caution in approaching outsourcing.

Posted 04/19/2005Kurt PetersPost a comment

/ Technology

IT leads increase in outsourcing

Information technology is leading the increase in the U.S. outsourcing market, which has more than tripled since 1996.

Posted 03/15/2001Kurt PetersPost a comment

Keep In Touch

There are three crucial tasks for e-retailers seeking success with contact center outsourcing: monitor, measure and motivate.

Posted 01/31/2008Internet RetailerPost a comment

Where outsourcing is not a dirty word

Retailers give up their fear of outsourcing for help managing web complexities and technology that they’d rather not face alone.

Posted 10/28/2004Internet RetailerPost a comment

/ Press Release

Merret launched at NRF Show in New York with new US partner, Software Paradigms International (SPI)

February 2009: Retail-only solutions and service provider, Retail Assist, chose the recent National Retail Federation (NRF) Annual Convention & Expo’ in New York City as the US launch-pad for its Merret supply chain ERP solution and new partnership with a systems integrator, SPI of Atlanta. Retail-focused Software Paradigms International Incorporated (SPI), a leading provider of outsourced IT and BPO services, is the new US SI partner for Merret....

Posted 02/17/2009

/ Press Release

24-7 INtouch Launches Industry Blog for Outsourcing Community

TORONTO, Ontario. August 28th, 2007 – 24-7 INtouch, a leading multi-channel contact center outsourcer, has launched The Contact Center Blog (www.thecontactcenterblog.com) that focuses around news and current trends in the contact center industry. The intent of the Blog is not to promote 24-7 INtouch and its brand, but instead to generate ideas, thoughts, and conversation relating to the industry. Drawing on numerous industry members to openly...

Posted 09/11/2007

/ Press Release

Prescient Applied Intelligence to Offer Subscription-Based VMI Services

New VMI Service Addresses Business Process Outsourcing Trend WEST CHESTER, Pa.--June 21, 2005--Prescient Applied Intelligence, Inc. (OTCBB: PPID), a leading provider of supply chain and advanced commerce solutions for retailers and suppliers, announced the availability of Vendor Managed Inventory (VMI) Services at its recent client conference. The new subscription-based service, which is comprised of Prescient`s award-winning VMI software and...

Posted 06/21/2005

/ Press Release

Roots Chooses PFSweb for Olympic Fulfillment Support

FOR IMMEDIATE RELEASE Outsourcing partner ramps operations to meet tremendous product demand TORONTO, CANADA, and PLANO, TEXAS – Feb. 26, 2002 –– Roots, Canada’s leading lifestyle brand, has chosen PFSweb, Inc. (Nasdaq: PFSW), a leading business process outsourcing provider, as the official outsourcing partner in support of Roots’ U.S. Olympic apparel distribution. The www.Roots.com Web site offers consumers the opportunity to place orders for...

Posted 02/27/2002