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Business process outsourcing

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1 - 10 of 11 Results

  • / Press Release

    Merret launched at NRF Show in New York with new US partner, Software Paradigms International (SPI)

    February 2009: Retail-only solutions and service provider, Retail Assist, chose the recent National Retail Federation (NRF) Annual Convention & Expo’ in New York City as the US launch-pad for its Merret supply chain ERP solution and new partnership with a systems integrator, SPI of Atlanta. Retail-focused Software Paradigms International Incorporated (SPI), a leading provider of outsourced IT and BPO services, is the new US SI partner for Merret....

    Posted 02/17/2009

    February 2009: Retail-only solutions and service provider, Retail Assist, chose the recent National Retail Federation (NRF) Annual Convention & Expo’ in New York City as the US launch-pad for its Merret supply chain ERP solution and new partnership with a systems integrator, SPI of Atlanta.…
  • / Marketing

    The delicate art of delegation in e-retail outsourcing

    For small e-retailers trying to grow their businesses, trial and error is often less of a one-off and more like a business plan. That’s the lesson Jason Roussos, president of Richlund Ventures Inc., learned when he began exploring outsourcing.

    Posted 06/04/2008Paul DemeryPost a comment

    For small e-retailers trying to grow their businesses, trial and error is often less of a one-off and more like a business plan. That’s the lesson Jason Roussos, president of Richlund Ventures Inc., learned when he began exploring outsourcing.
  • Keep In Touch

    There are three crucial tasks for e-retailers seeking success with contact center outsourcing: monitor, measure and motivate.

    Posted 01/31/2008Internet RetailerPost a comment

    There are three crucial tasks for e-retailers seeking success with contact center outsourcing: monitor, measure and motivate.
  • / Press Release

    24-7 INtouch Launches Industry Blog for Outsourcing Community

    TORONTO, Ontario. August 28th, 2007 – 24-7 INtouch, a leading multi-channel contact center outsourcer, has launched The Contact Center Blog (www.thecontactcenterblog.com) that focuses around news and current trends in the contact center industry. The intent of the Blog is not to promote 24-7 INtouch and its brand, but instead to generate ideas, thoughts, and conversation relating to the industry. Drawing on numerous industry members to openly...

    Posted 09/11/2007

    TORONTO, Ontario. August 28th, 2007 – 24-7 INtouch, a leading multi-channel contact center outsourcer, has launched The Contact Center Blog (www.thecontactcenterblog.com) that focuses around news and current trends in the contact center industry. The intent of the Blog is not to promote 24-7…
  • / Technology

    Call center company Alpine Access gets a new CEO

    Alpine Access Inc. has named Christopher M. Carrington as chief executive officer. Alpine Access is a provider of customer contact services that uses the web to make possible its model of exclusively home-based employees.

    Posted 07/10/2006Kurt PetersPost a comment

    Alpine Access Inc. has named Christopher M. Carrington as chief executive officer. Alpine Access is a provider of customer contact services that uses the web to make possible its model of exclusively home-based employees.
  • / Press Release

    Prescient Applied Intelligence to Offer Subscription-Based VMI Services

    New VMI Service Addresses Business Process Outsourcing Trend WEST CHESTER, Pa.--June 21, 2005--Prescient Applied Intelligence, Inc. (OTCBB: PPID), a leading provider of supply chain and advanced commerce solutions for retailers and suppliers, announced the availability of Vendor Managed Inventory (VMI) Services at its recent client conference. The new subscription-based service, which is comprised of Prescient`s award-winning VMI software and...

    Posted 06/21/2005

    New VMI Service Addresses Business Process Outsourcing Trend WEST CHESTER, Pa.--June 21, 2005--Prescient Applied Intelligence, Inc. (OTCBB: PPID), a leading provider of supply chain and advanced commerce solutions for retailers and suppliers, announced the availability of Vendor Managed Inventory…
  • / Technology

    Outsourcing falls out of favor among big firms, says new Deloitte survey

    Deloitte’s study on outsourcing reports that 70% of participants have had “significant negative experiences” with outsourcing projects and are now exercising greater caution in approaching outsourcing.

    Posted 04/19/2005Kurt PetersPost a comment

    Deloitte’s study on outsourcing reports that 70% of participants have had “significant negative experiences” with outsourcing projects and are now exercising greater caution in approaching outsourcing.
  • Where outsourcing is not a dirty word

    Retailers give up their fear of outsourcing for help managing web complexities and technology that they’d rather not face alone.

    Posted 10/28/2004Internet RetailerPost a comment

    Retailers give up their fear of outsourcing for help managing web complexities and technology that they’d rather not face alone.
  • / Press Release

    Roots Chooses PFSweb for Olympic Fulfillment Support

    FOR IMMEDIATE RELEASE Outsourcing partner ramps operations to meet tremendous product demand TORONTO, CANADA, and PLANO, TEXAS – Feb. 26, 2002 –– Roots, Canada’s leading lifestyle brand, has chosen PFSweb, Inc. (Nasdaq: PFSW), a leading business process outsourcing provider, as the official outsourcing partner in support of Roots’ U.S. Olympic apparel distribution. The www.Roots.com Web site offers consumers the opportunity to place orders for...

    Posted 02/27/2002

    FOR IMMEDIATE RELEASE Outsourcing partner ramps operations to meet tremendous product demand TORONTO, CANADA, and PLANO, TEXAS – Feb. 26, 2002 –– Roots, Canada’s leading lifestyle brand, has chosen PFSweb, Inc. (Nasdaq: PFSW), a leading business process outsourcing provider, as the official…
  • / Press Release

    THE RETURN EXCHANGE OUTSOURCES RETURNS HANDLING AND PROCESSING TO NEWROADS

    NewRoads to Manage Returned Merchandise and Value-Added Resale Capabilities GREENWICH, Conn. - Dec. 18, 2001 - NewRoads, a business process outsourcer of fulfillment services that enable retailers and manufacturers to deliver their products more efficiently to their customers, today announced that it will be the exclusive outsourcer of returns handling capabilities for The Return Exchange. The Return Exchange is a best-of-breed returns management...

    Posted 12/18/2001

    NewRoads to Manage Returned Merchandise and Value-Added Resale Capabilities GREENWICH, Conn. - Dec. 18, 2001 - NewRoads, a business process outsourcer of fulfillment services that enable retailers and manufacturers to deliver their products more efficiently to their customers, today announced that…

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