/ Technology

How an online home improvement retailer is addressing consumer resistance

Consumers want to see and touch items and worry about accepting delivery of bulky items, says Christian Friedland, president of Improvement Direct. The e-retailer is countering those concerns with videos that show products and explain shipping.

Posted 06/10/2008Bill BriggsPost a comment

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/ Technology

Mazda revs up parts deliveries to dealers with web-based system

To improve the way it ships parts to its U.S. dealers, Mazda last year deployed a web-based logistics system that automatically determines the best shipment options from a number of carriers. Costs are down and carrier performance is up, Mazda says.

Posted 01/14/2005Kurt PetersPost a comment

/ Technology

Visibility into shipments fails if you look at wrong stuff, analyst says

Visibility into shipments through web-based transportation systems can make retailers more confident about controlling shipments, but inconsistent data quality kills the benefits.

Posted 06/22/2004Kurt PetersPost a comment

/ Technology

Web-based transportation management drives up issue of who controls freight

With web-based transportation management systems making it easier for multiple parties to share information on shipments, some retailers are wresting more control of freight. But the road to control still has potholes, an analyst says.

Posted 05/28/2004Paul DemeryPost a comment

/ Technology

Stage Stores cuts logistics costs with web-based transportation management

Stage Stores is controlling 100% of shipments to its 360 stores and distribution center through a web-based transportation management system, resulting in significant savings in shipment costs.

Posted 10/03/2003Kurt PetersPost a comment

/ Technology

Family Dollar uses the web to take control of its freight shipments

Family Dollar Stores is deploying web-based logistics software from Global Logistics Technologies to maintain real-time visibility of freight movements.

Posted 01/08/2003Kurt PetersPost a comment

UPS expects deliveries to peak tomorrow

United Parcel Service is projecting that Tuesday will be its busiest day of the year, delivering 18 million packages—35% more than an average day.

Posted 12/17/2001Kurt PetersPost a comment

/ Technology

Online retailers should encourage early shopping, Forrester recommends

Cutbacks in flight schedules mean fewer cargo planes and possibly slower delivery, Forrester Research warns. One solution: Promote in-store pick-up.

Posted 10/15/2001Kurt PetersPost a comment