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  • / Technology

    Volusion creates a new position: chief customer officer

    The e-commerce technology vendor has appointed David Mitzenmacher to the position. Mitzenmacher previously was an executive at Rackspace, where he was responsible for improving customer experience and service delivery.

    Posted 04/13/2009Katie DeatschPost a comment

    The e-commerce technology vendor has appointed David Mitzenmacher to the position. Mitzenmacher previously was an executive at Rackspace, where he was responsible for improving customer experience and service delivery.

  • / Press Release

    InstantService™ Releases New Features to Drive Online Sales and Improve Customer Support

    SEATTLE, July 1, 2004 - InstantService, a leading service provider of live chat, email management, knowledge base and lead capture solutions, today announced the release of the next generation of its customer communications technology. The new features will enable companies to increase sales by automatically targeting and converting the hottest leads on e-commerce websites, provide better assistance to customers via collaborative browsing and...

    Posted 07/01/2004

    SEATTLE, July 1, 2004 - InstantService, a leading service provider of live chat, email management, knowledge base and lead capture solutions, today announced the release of the next generation of its customer communications technology. The new features will enable companies to increase sales by…

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