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Claes Fornell

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11 - 14 of 14 Results

  • / Press Release

    Blair Obtains New Insights into its Online Customers with ForeSee Results

    ANN ARBOR, MI (October 12, 2005) -- To enhance its understanding of online customers’ behavior and intent, Blair Corporation has engaged ForeSee Results to measure customer satisfaction with www.blair.com, the e-commerce arm of this multi-channel direct marketer of women’s, men’s, and home fashions. Using a proprietary measurement tool based on the methodology of the University of Michigan’s American Customer Satisfaction Index (ACSI), ForeSee...

    Posted 10/12/2005

    ANN ARBOR, MI (October 12, 2005) -- To enhance its understanding of online customers’ behavior and intent, Blair Corporation has engaged ForeSee Results to measure customer satisfaction with www.blair.com, the e-commerce arm of this multi-channel direct marketer of women’s, men’s, and home…
  • / Press Release

    Lane Bryant Sizes Up Customer Satisfaction On Their Website With ForeSee Results

    ANN ARBOR, MI (April 5, 2004) –ForeSee Results today announced that Lane Bryant®, a wholly owned subsidiary of Charming Shoppes, Inc., has engaged ForeSee Results to gauge customer satisfaction through their web channel. “We have a very loyal customer base, but until now, have not had a good way to assess our customers’ online experience,” said Robin E. Baskin, VP of Internet Marketing for Charming Shoppes. “We’ll work closely with ForeSee...

    Posted 04/05/2004

    ANN ARBOR, MI (April 5, 2004) –ForeSee Results today announced that Lane Bryant®, a wholly owned subsidiary of Charming Shoppes, Inc., has engaged ForeSee Results to gauge customer satisfaction through their web channel. “We have a very loyal customer base, but until now, have not had a good…
  • / Press Release

    comScore Networks and ForeSee Results Join Forces to Deliver Competitive Customer Satisfaction Metrics

    ANN ARBOR, MI and RESTON, VA, (May 12, 2003)comScore Networks, Inc. and ForeSee Results today announced a partnership to deliver a competitive intelligence capability for measuring customer satisfaction across competitive websites. This new strategic management tool combines the widely recognized customer satisfaction methodology employed by ForeSee Results with the industry-leading survey and continuous-measurement technology developed by...

    Posted 05/12/2003

    ANN ARBOR, MI and RESTON, VA, (May 12, 2003)comScore Networks, Inc. and ForeSee Results today announced a partnership to deliver a competitive intelligence capability for measuring customer satisfaction across competitive websites. This new strategic management tool combines the widely recognized…
  • / Press Release

    ForeSee Results Announces Major Milestones

    ANN ARBOR, Mich. (March 19, 2007) ForeSee Results, the market leader in online customer satisfaction measurement and management, today announced that it has reached several major corporate milestones. Using the proven, scientific methodology of the University of Michigan’s American Customer Satisfaction Index (ACSI) online since 2001, ForeSee Results quantifies the link between drivers of online satisfaction (such as navigation, product...

    Posted 03/24/2008

    ANN ARBOR, Mich. (March 19, 2007) ForeSee Results, the market leader in online customer satisfaction measurement and management, today announced that it has reached several major corporate milestones. Using the proven, scientific methodology of the University of Michigan’s American Customer…

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