Close
Previous Next

Claes Fornell

Advertisement

Advertisement

Advertisement

Advertisement

Advertisement

Advertisement

11 - 14 of 14 Results

  • Cooling off

    Consumers` satisfaction with e-retail fell 4.8% this year from last year, according to the American Customer Satisfaction Index, conducted by ForeSee Results Inc. It was the first time that measure has dropped since the e-retail category was introduced in the ACSI Index in 2000.

    Posted 02/28/2005Internet RetailerPost a comment

    Consumers` satisfaction with e-retail fell 4.8% this year from last year, according to the American Customer Satisfaction Index, conducted by ForeSee Results Inc. It was the first time that measure has dropped since the e-retail category was introduced in the ACSI Index in 2000.
  • / Press Release

    Lane Bryant Sizes Up Customer Satisfaction On Their Website With ForeSee Results

    ANN ARBOR, MI (April 5, 2004) –ForeSee Results today announced that Lane Bryant®, a wholly owned subsidiary of Charming Shoppes, Inc., has engaged ForeSee Results to gauge customer satisfaction through their web channel. “We have a very loyal customer base, but until now, have not had a good way to assess our customers’ online experience,” said Robin E. Baskin, VP of Internet Marketing for Charming Shoppes. “We’ll work closely with ForeSee...

    Posted 04/05/2004

    ANN ARBOR, MI (April 5, 2004) –ForeSee Results today announced that Lane Bryant®, a wholly owned subsidiary of Charming Shoppes, Inc., has engaged ForeSee Results to gauge customer satisfaction through their web channel. “We have a very loyal customer base, but until now, have not had a good…
  • / Press Release

    comScore Networks and ForeSee Results Join Forces to Deliver Competitive Customer Satisfaction Metrics

    ANN ARBOR, MI and RESTON, VA, (May 12, 2003)comScore Networks, Inc. and ForeSee Results today announced a partnership to deliver a competitive intelligence capability for measuring customer satisfaction across competitive websites. This new strategic management tool combines the widely recognized customer satisfaction methodology employed by ForeSee Results with the industry-leading survey and continuous-measurement technology developed by...

    Posted 05/12/2003

    ANN ARBOR, MI and RESTON, VA, (May 12, 2003)comScore Networks, Inc. and ForeSee Results today announced a partnership to deliver a competitive intelligence capability for measuring customer satisfaction across competitive websites. This new strategic management tool combines the widely recognized…
  • / Technology

    Using an econometric model to measure web shopper satisfaction

    A new company that grew out of the University of Michigan’s American Consumer Satisfaction Index aims to identify barriers to shopping and buying at web sites and predict the economic benefit to investing in fixing them.

    Posted 02/14/2002Kurt PetersPost a comment

    A new company that grew out of the University of Michigan’s American Consumer Satisfaction Index aims to identify barriers to shopping and buying at web sites and predict the economic benefit to investing in fixing them.

Advertisement

Advertisement