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/ Marketing
Bad news travels fast
25% of consumers say they are far more likely to share bad experiences than good ones.
Posted 03/09/2011Allison EnrightPost a comment
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/ Marketing
U.S. companies spend for social media tied to customer loyalty
But marketers still find it hard to track what online customers say about brands.
Posted 08/31/2010Katie DeatschPost a comment
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/ Technology
LoyaltyOne Consulting adds four new executives to support growth
Following a rebranding campaign, LoyaltyOne Consulting taps retail experience from Best Buy and Sears to expand staff.
Posted 09/28/2009Katie DeatschPost a comment
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