/ Technology

Many New York residents say they have been cheated on auction web sites

27% of New York State residents who have used an online auction site have experienced a scam or deceptive practice, a new survey says. 11% report they never received the goods they bid on.

Posted 10/02/2008Katie DeatschPost a comment

/ Technology

Consumers are suspicious of how their online data is used, new survey says

A new poll finds 82% of consumers are concerned about their credit card numbers being stolen online while 72% worry that their online behaviors are tracked and profiled. The poll is from Consumers Union’s Consumer Reports National Research Center.

Posted 09/26/2008Katie DeatschPost a comment

/ Technology

Wealthy consumers research online, but only buy certain items in person

64% of wealthy consumers go to web sites of providers they know when researching pricey items, making those sites the most relied-on source of information, a study by Luxury Institute says. But there’s a limit to how much such shoppers will spend online.

Posted 07/18/2008Katie DeatschPost a comment

/ E-Retailers

NetShops zeroes in on customer reviews for increase in sales

After launching customer-generated product reviews last fall, e-retailer NetShops worked with researchers from the University of Nebraska and found that the reviews led to a 26% increase in product unit sales.

Posted 07/03/2007Don DavisPost a comment

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Books fall out of first place at Amazon

Amazon passed a milestone over the Thanksgiving weekend when Consumer Electronics became its biggest category.

Posted 12/01/2004Kurt PetersPost a comment