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31 - 40 of 242 Results
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/ Technology
Slightly happier customers
Shoppers are slightly more satisfied with online retailers this holiday season, ForeSee says.
Posted 12/14/2010Allison EnrightPost a comment
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/ Technology
Holiday shoppers are slightly more satisfied with e-commerce sites
Foresee Results rates nearly a third of retail sites as providing excellent service.
Posted 12/01/2010Thad RueterPost a comment
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/ Technology
Q2 sales rise 10% for iPerceptions as the vendor enhances its survey technology
Revenue totaled $1.25 million and the vendor signed contracts with major clients.
Posted 08/18/2010Katie DeatschPost a comment
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/ E-Retailers
The big e-retailers are getting bigger
The 500 e-retailers in the Internet Retailer Top 500 Guide accounted for 93.7% of all web sales in 2009.
Posted 06/10/2010Katie DeatschPost a comment
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/ E-Retailers
Netflix leads the pack in customer satisfaction, says survey
For the fourth straight year Netflix had most satisfied customers in ForeSee Results’ annual Top 100 Online Retail Satisfaction Index. Amazon.com Inc. finished a close second.
Posted 05/06/2010Internet RetailerPost a comment
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/ Technology
Customers are more satisfied with e-retailing than other e-commerce fields
Compared to the online travel and brokerage sectors and stores, consumers are more content with their web retailing experience, a new American Customer Satisfaction Index and Foresee Results poll finds.
Posted 02/16/2010Katie DeatschPost a comment
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/ E-Retailers
Search marketing and customer surveys offer bright spots at Bulbs.com
Bulbs.com initiated a search marketing strategy that has helped improve ROI by 30% and customer satisfaction surveys to help improve site search.
Posted 01/20/2010Mark BrohanPost a comment
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/ Marketing
Holiday 2009 shoppers are not nearly as satisfied as last year, study says
For the period of Dec. 7 through Dec. 13, ForeSee Results’ shopper satisfaction index dropped to 72.9% from 75.2% in 2008 and 77.6% from two years ago.
Posted 12/17/2009Paul DemeryPost a comment
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/ Technology
I.T. execs will focus on managing costs in 2010, study says
Most I.T. decision makers expect their organizations to meet their technology goals in 2010, according to an annual survey of I.T. managers.
Posted 11/30/2009Zak StamborPost a comment
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/ Technology
JC Whitney drives home a new guarantee policy
Whitney Automotive Group wants to drive sales with its latest customer service program: a one-year guarantee on most of the six million parts and accessories it sells online and in catalogs. The one-year guarantee rolled out this week on JCWhitney.com.
Posted 07/17/2009Katie DeatschPost a comment
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