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1 - 10 of 215 Results
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/ Technology
Amazon.com is tops in customer experience, survey says
Retailers, led by Amazon, took 15 of the top 20 spots in consumer experience.
Posted 03/29/2011Allison Enright1 comments
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/ E-Retailers
Home Depot will focus on inventory status in its next design tweak
The modifications will launch Tuesday afternoon.
Posted 01/07/2011Zak StamborPost a comment
Related Searches:Hal Lawton
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/ Technology
Amazon and Netflix are most pleasing
Those two e-commerce sites take the top spots in a ForeSee customer satisfaction survey.
Posted 12/29/2010Allison EnrightPost a comment
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/ Technology
Slightly happier customers
Shoppers are slightly more satisfied with online retailers this holiday season, ForeSee says.
Posted 12/14/2010Allison EnrightPost a comment
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/ Technology
Holiday shoppers are slightly more satisfied with e-commerce sites
Foresee Results rates nearly a third of retail sites as providing excellent service.
Posted 12/01/2010Thad RueterPost a comment
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/ Technology
Q2 sales rise 10% for iPerceptions as the vendor enhances its survey technology
Revenue totaled $1.25 million and the vendor signed contracts with major clients.
Posted 08/18/2010Katie DeatschPost a comment
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/ E-Retailers
The big e-retailers are getting bigger
The 500 e-retailers in the Internet Retailer Top 500 Guide accounted for 93.7% of all web sales in 2009.
Posted 06/10/2010Katie DeatschPost a comment
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/ E-Retailers
Netflix leads the pack in customer satisfaction, says survey
For the fourth straight year Netflix had most satisfied customers in ForeSee Results’ annual Top 100 Online Retail Satisfaction Index. Amazon.com Inc. finished a close second.
Posted 05/06/2010Internet RetailerPost a comment
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/ Technology
Customers are more satisfied with e-retailing than other e-commerce fields
Compared to the online travel and brokerage sectors and stores, consumers are more content with their web retailing experience, a new American Customer Satisfaction Index and Foresee Results poll finds.
Posted 02/16/2010Katie DeatschPost a comment
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/ E-Retailers
Search marketing and customer surveys offer bright spots at Bulbs.com
Bulbs.com initiated a search marketing strategy that has helped improve ROI by 30% and customer satisfaction surveys to help improve site search.
Posted 01/20/2010Mark BrohanPost a comment
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