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/ E-Retailers
E-retailers beat stores in customer satisfaction
Amazon satisfies the most, according to a new survey.
Posted 02/26/2013Amy DustoPost a comment
Related Searches:Internet Retailer Online Retail Index | Newegg | Showrooming
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/ Technology
Amazon, Apple and QVC lead in mobile commerce customer satisfaction
Showrooming may be more of an opportunity than a threat, a ForeSee study finds.
Posted 02/12/2013Bill SiwickiPost a comment
Related Searches:Kohls | Newegg | Victorias Secret
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/ Technology
Luxury brands trail Amazon in customer satisfaction
But mobile could help high-end retailers make gains, ForeSee says.
Posted 01/17/2013Amy DustoPost a comment
Related Searches:Ralph Lauren | Luxury | Coach
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/ Technology
Apple, Dell and J.C. Penney lose marks when it comes to customer satisfaction
Amazon continues to dominate ForeSee’s annual holiday index.
Posted 12/27/2012Amy DustoPost a comment
Related Searches:J.c.penney | Christmas | Vitacost
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/ Technology
Top 20 store retailers’ mobile sites and apps fall short for some consumers
Speed, navigation and checkout can be problematic, Mobiquity finds.
Posted 12/12/2012Bill SiwickiPost a comment
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/ E-Retailers
Amazon leads major e-retailers in a customer satisfaction survey
Amazon and Costco lead the pack of 14 merchants for online shopper satisfaction.
Posted 11/29/2012Allison EnrightPost a comment
Related Searches:Zappos | Zappos Rank | Abercrombie
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/ E-Retailers
Amazon gets top customer satisfaction marks in the U.K.
British e-retailers fall short in checkout speed and delivery costs, a new poll finds.
Posted 10/03/2012Katie DeatschPost a comment
Related Searches:Boots | Lowes Home Improvement | H
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/ Technology
Get to know your mobile shoppers
An MMCF speaker will discuss how to know if mobile users are satisfied.
Posted 08/17/2012Zak StamborPost a comment
Related Searches:Foresee Results
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/ E-Retailers
More than a third of top e-retailers deliver superior web experiences
Amazon.com leads the way, a new ForeSee report says.
Posted 05/09/2012Allison EnrightPost a comment
Related Searches:Safeway Ecommerce | Avon | Follett
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/ E-Retailers
Retailers improve brand value but stumble on customer satisfaction
Reports show retail brands are gaining value, even though consumers are less satisfied.
Posted 02/22/2012Allison Enright1 comments
Related Searches:Home Depot Online Sales Statistics | Customer Satisfaction Survey | Customer Satisfaction
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