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31 - 40 of 284 Results
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/ E-Retailers
Amazon leads major e-retailers in a customer satisfaction survey
Amazon and Costco lead the pack of 14 merchants for online shopper satisfaction.
Posted 11/29/2012Allison EnrightPost a comment
Related Searches:Zappos | Zappos Rank | Abercrombie
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/ Marketing
LampsPlus.com: A call or a scan
The merchant places a premium on mobile customer service.
Posted 11/26/2012Bill SiwickiPost a comment
Related Searches:Lamps Plus
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/ E-Retailers
Japan’s Rakuten buys a French e-commerce logistics provider
Alpha Direct Services serves more than 100 merchants and brands.
Posted 11/12/2012Thad RueterPost a comment
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/ Technology
Live chat provider LivePerson will buy an Australian firm
LivePerson also reports a 16% revenue increase in Q3.
Posted 11/08/2012Thad RueterPost a comment
Related Searches:Chat Vendors
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/ E-Retailers
Retailers try to recover from Sandy’s wake
As storm cleanup commences, some e-commerce sites are still down.
Posted 10/31/2012Amy DustoPost a comment
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/ Technology
Home Depot boosts conversions by answering shoppers’ product questions
A Bazaarvoice Q&A tool allows customers and experts to answer questions on product pages.
Posted 10/23/2012Amy DustoPost a comment
Related Searches:Bazaarvoice | Home Depot | Hal Lawton
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/ Technology
Lights go out at Volusion. Again.
The e-commerce software provider blames maintenance and a data storage network for the outage.
Posted 10/12/2012Paul Demery4 comments
Related Searches:Volusion
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/ Technology
Value and price compete with free shipping for the hearts of holiday shoppers
And more consumers will head to Amazon for gifts this year, a survey says.
Posted 10/10/2012Amy DustoPost a comment
Related Searches:Freedman | E-tailing Group | Marketlive
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/ E-Retailers
Amazon gets top customer satisfaction marks in the U.K.
British e-retailers fall short in checkout speed and delivery costs, a new poll finds.
Posted 10/03/2012Katie DeatschPost a comment
Related Searches:Boots | Lowes Home Improvement | H
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/ Technology
Navarre agrees to pay $50 million for SpeedFC
SpeedFC brings its e-commerce technology to Navarre’s logistics services.
Posted 10/01/2012Paul DemeryPost a comment
Related Searches:Party Supplies | Jeff Zisk | Amazon Logistics
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