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1 - 10 of 86 Results
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/ Technology
Shoebuy.com’s marketing chief becomes CEO of Vee24
James Keller takes over at the customer service and live chat company.
Posted 05/13/2013Thad RueterPost a comment
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/ E-Retailers
E-retailers look to mom for money
Retailers sell to shoppers seeking gifts beyond the typical bouquet.
Posted 05/10/2013Katie DeatschPost a comment
Related Searches:Jewelry | Mother's Day | Catalog
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/ E-Retailers
A senior executive lifts the veil on some of Amazon’s plans
They include a revamped payment service and lending to merchants.
Posted 04/30/2013Don DavisPost a comment
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/ Technology
How Blinds.com improved its customer service
Technology and automation enable the e-retailer to up its game.
Posted 03/06/2013Zak StamborPost a comment
Related Searches:Mystery Shopper | E-tailing Group | Rethinking Customer Service
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/ Technology
StellaService raises $15 million and starts charging for its e-retail data
The company measures web retailers’ performance in customer service and fulfillment.
Posted 02/28/2013Don DavisPost a comment
Related Searches:American Apparel | Gilt | Live Chat
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/ E-Retailers
Amazon & Sam’s Club score high on customer experience
Ace Hardware, Nordstrom and Costco also rank in a Temkin survey.
Posted 02/27/2013Stefany MoorePost a comment
Related Searches:Costco E Commerce | Costco | Grocery
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/ E-Retailers
E-retailers beat stores in customer satisfaction
Amazon satisfies the most, according to a new survey.
Posted 02/26/2013Amy DustoPost a comment
Related Searches:Internet Retailer Online Retail Index | Newegg | Showrooming
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/ E-Retailers
Blizzard or hurricane? Most small e-retailers would just go mobile
30% of them say they could run their businesses via mobile devices.
Posted 02/20/2013Thad RueterPost a comment
Related Searches:Alibaba | China E-commerce
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/ Technology
A virtual tool for online furniture sellers
E-retailer Steelcase boosts sales with a 3D room designer from LoveMyHome.
Posted 02/19/2013Amy DustoPost a comment
Related Searches:Furniture | Online Furniture Sales | Furniture E-commerce
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/ Technology
Top site usability challenges (and tips on how to solve them)
Experts at IRWD dish on what irks consumers when navigating retail sites.
Posted 02/12/2013Katie DeatschPost a comment
Related Searches:Irwd | Irwd 2013 | Site Search
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