/ Technology

Google to boost e-retailer ratings with StellaService data

Consumers will see more information when they shop online.

Posted 05/29/2013Thad RueterPost a comment

Related Searches:Top 50 Retailing Sites

/ Technology

Couriers send a message: We’re ready to serve online retailers

And same-day delivery prices are coming down, says the head of a renamed trade group.

Posted 05/16/2013Paul DemeryPost a comment

Related Searches:Paul Demery | Shipping

/ Technology

Shoebuy.com’s marketing chief becomes CEO of Vee24

James Keller takes over at the customer service and live chat company.

Posted 05/13/2013Thad RueterPost a comment

/ E-Retailers

E-retailers look to mom for money

Retailers sell to shoppers seeking gifts beyond the typical bouquet.

Posted 05/10/2013Katie DeatschPost a comment

Related Searches:Infographic | Harry And David | Jewelry

/ E-Retailers

Most shoppers say they’ve abandoned hard-to-shop sites

Retail stores fared even worse in a new survey, though.

Posted 05/02/2013Paul DemeryPost a comment

Related Searches:Survey | Online Shopping Statistics | Returns

/ E-Retailers

A senior executive lifts the veil on some of Amazon’s plans

They include a revamped payment service and lending to merchants.

Posted 04/30/2013Don DavisPost a comment

Related Searches:Fulfillment | Newegg | Rakuten

/ Technology

Customer service gets more social for flash apparel retailer JackThreads

The menswear seller handles the inquiries with a Conversocial tool.

Posted 04/26/2013Zak StamborPost a comment

Related Searches:Jackthreads | Online Apparel Sales | Email

/ Technology

Blind taxpayers sue H&R Block over web site accessibility

A lawsuit says the tax preparation firm denies the blind of online services.

Posted 04/17/2013Paul DemeryPost a comment

Related Searches:Target Corp | Paul Demery | Video