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1 - 10 of 51 Results
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/ Press Release
GODIVA Extends Partnership with GSI Commerce to Deliver Premium Brand Experience
New Multiyear Agreement will Provide Chocolatier with Order Management Technology, Fulfillment, Freight and Customer Care Solutions to Drive Growth and Enhance the Customer Experience
Posted 05/07/2013
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/ Press Release
eGain Appoints Charles Jepson to Newly Created Position of Senior VP of Worldwide Sales
eGain Communications EGAN 0.00% , a leading provider of cloud and on-premise customer interaction hub software, today announced the appointment of Charles Jepson to the newly created position of senior vice president, worldwide sales, effective immediately.
Posted 07/30/2012
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/ Press Release
Fathead Uses Experian QAS Software to Improve Customer Service
The Experian QAS products will be used on the Fathead e-commerce site and within the customer service center.
Posted 04/17/2012
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/ Press Release
CodeBaby announces first-ever mobile 3D interactive digital characters for HTML5
Product demos available now and in-person at ad:tech SF 2012, April 3-4 Colorado Springs, Colo.
Posted 04/02/2012
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/ Press Release
E*Pro Technologies and Radish Systems Partner to Bring ChoiceView to USA and International Markets
ChoiceView Allows Integrated Voice and Data Calls with Smart Mobile Devices on Existing Networks
Posted 11/02/2011
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/ Press Release
HireIQ Transforms Seasonal Hiring Process for Customer Service Employees
Retailers are expected to add between 550,000 and 650,000 jobs this holiday season.
Posted 09/09/2011
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/ Press Release
OverstockArt.com Announces New Customer Service Plan
The goal of the company’s new “Commitment to Wall Art Happiness” program is to ensure that each and every customer finds nothing but happiness in their art purchases.
Posted 09/01/2011
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/ Press Release
Aspect Brings Social Media into the Contact Center
Aspect Social Media Channel Integration Allows Organizations to Deliver Better Customer Experience with a Holistic Solution for Responding to Social Media Conversations.
Posted 08/15/2011
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/ Press Release
Amazon to Expand Customer Service Center in Grand Forks, ND
Amazon will create more than 200 full-time jobs and hundreds of seasonal jobs at the facility by the end of 2012.
Posted 05/23/2011
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/ Press Release
Prometric Leverages eGain in the Cloud for Online Customer Service
Global testing service uses Cloud edition of eGain for multilingual email and chat customer service with unique, pay-as-you-go investment model.
Posted 04/18/2011
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