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Disintermediation

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1 - 8 of 8 Results

  • / Technology

    Wholesaling 2.0

    Full disclosure replaces ‘I know a guy’ as the Internet brings transparency to wholesaling.

    Posted 03/31/2010Internet RetailerPost a comment

    Full disclosure replaces ‘I know a guy’ as the Internet brings transparency to wholesaling.
  • / Technology

    Online retail is acquiring customers at a faster rate than retail stores

    Online shopping is acquiring customers at a higher rate than store shopping and losing fewer customers, with a 15% net acquisition rate for online versus 2% for stores, according to a new study from Deloitte & Touche USA LLP.

    Posted 10/24/2006Paul DemeryPost a comment

    Online shopping is acquiring customers at a higher rate than store shopping and losing fewer customers, with a 15% net acquisition rate for online versus 2% for stores, according to a new study from Deloitte & Touche USA LLP.

    Related Content:Disintermediation

  • From B2B to B2C

    What manufacturers must learn from online retailers

    Posted 04/01/2005Internet RetailerPost a comment

    What manufacturers must learn from online retailers
  • With a recipe for service, online grocers learn how to win over customers

    Online grocery sales are surging thanks to a strategy that focuses on customer service, says a new study from Michigan State University. “Customers feel employees are more responsive, courteous and understanding,’ the report says.

    Posted 04/02/2004Internet RetailerPost a comment

    Online grocery sales are surging thanks to a strategy that focuses on customer service, says a new study from Michigan State University. “Customers feel employees are more responsive, courteous and understanding,’ the report says.
  • / Technology

    Online grocery sales rise 40% in 2003 over ’02, study estimates

    A shift toward improved customer service in the online grocery industry is paying off in strong growth, with 2003 online sales of food and beverages estimated at $3.7 billion, up 40% from $2.64 billion in 2002, says a study by Michigan State University.

    Posted 03/05/2004Kurt PetersPost a comment

    A shift toward improved customer service in the online grocery industry is paying off in strong growth, with 2003 online sales of food and beverages estimated at $3.7 billion, up 40% from $2.64 billion in 2002, says a study by Michigan State University.

    Related Content:Grocery

  • Manufacturers solve their online dilemma

    Retailers once feared manufacturers’ online initiatives. But CPG companies have refined their approach to the web and retailers are no longer resisting.

    Posted 10/30/2003Internet RetailerPost a comment

    Retailers once feared manufacturers’ online initiatives. But CPG companies have refined their approach to the web and retailers are no longer resisting.
  • Where professional buyers shop

    Retailers are discovering the online liquidation market—not just to sell their excess merchandise, but also to buy goods to stock their stores.

    Posted 12/31/2002Internet RetailerPost a comment

    Retailers are discovering the online liquidation market—not just to sell their excess merchandise, but also to buy goods to stock their stores.
  • The Levi Lesson

    With brands so brawny that it needed a pair of Internet stores for selling them, Levi Strauss & Co. looked every bit like a New Economy upstart a year ago. Not only did the jeans maker seem to “get” e-commerce, but it was willing to step on the toes of retailers already selling its products to prove the point. In a controversial move, Levi made its sites the sole source for buying its denim and Dockers online. A year later, the company’s...

    Posted 12/26/2000Don DavisPost a comment

    With brands so brawny that it needed a pair of Internet stores for selling them, Levi Strauss & Co. looked every bit like a New Economy upstart a year ago. Not only did the jeans maker seem to “get” e-commerce, but it was willing to step on the toes of retailers already selling its products to…

    Related Content:Channel Conflict Levis

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