/ Technology

Wholesaling 2.0

Full disclosure replaces ‘I know a guy’ as the Internet brings transparency to wholesaling.

Posted 03/31/2010Internet RetailerPost a comment

From B2B to B2C

What manufacturers must learn from online retailers

Posted 04/01/2005Internet RetailerPost a comment

With a recipe for service, online grocers learn how to win over customers

Online grocery sales are surging thanks to a strategy that focuses on customer service, says a new study from Michigan State University. “Customers feel employees are more responsive, courteous and understanding,’ the report says.

Posted 04/02/2004Internet RetailerPost a comment

Manufacturers solve their online dilemma

Retailers once feared manufacturers’ online initiatives. But CPG companies have refined their approach to the web and retailers are no longer resisting.

Posted 10/30/2003Internet RetailerPost a comment

Where professional buyers shop

Retailers are discovering the online liquidation market—not just to sell their excess merchandise, but also to buy goods to stock their stores.

Posted 12/31/2002Internet RetailerPost a comment

The Levi Lesson

With brands so brawny that it needed a pair of Internet stores for selling them, Levi Strauss & Co. looked every bit like a New Economy upstart a year ago. Not only did the jeans maker seem to “get” e-commerce, but it was willing to step on the toes of retailers already selling its products to prove the point. In a controversial move, Levi made its sites the sole source for buying its denim and Dockers online. A year later, the company’s...

Posted 12/26/2000Don DavisPost a comment