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/ Technology
Bringing its call center in-house and back to the U.S. helped boost eBags’ holiday business
Agents resolved customer service issues on first contact 80% of the time.
Posted 01/19/2012Stefany MoorePost a comment
Related Searches:Ebags
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/ E-Retailers
eBags packs up record holiday sales
Sales were especially robust among mobile shoppers.
Posted 01/09/2012Bill BriggsPost a comment
Related Searches:Fossil | Ebags | Kenneth Cole
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/ Marketing
OneStopPlus expands web sales to more countries
The plus-size clothing retailer is now shipping to more than 90 countries.
Posted 07/15/2011Nesli Karakus1 comments
Related Searches:I-parcel
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/ Technology
The Yanks are coming again
More U.S. web merchants target Europe for e-commerce growth.
Posted 03/09/2011Mark BrohanPost a comment
Related Searches:Cross Border | Estee Lauder | Ebags
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