/ Technology

Two-thirds of online shoppers have tried live chat

75% will have done so by 2013, according to the E-tailing Group.

Posted 03/27/2012Allison EnrightPost a comment

/ Marketing

Mobile, social and video ads are poised for gains in 2012

A survey also finds that online marketers will spend less on ad networks.

Posted 03/06/2012Allison Enright1 comments

/ E-Retailers

Web retail outpaces stores

New data indicate that e-commerce sales growth outstrips that of physical stores.

Posted 12/13/2011Allison EnrightPost a comment

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/ Technology

Venture capitalists: Daily deals need to be personal

Speakers at the Innovate 2011 conference discuss the future of e-retail.

Posted 03/09/2011Thad RueterPost a comment

/ Technology

Our new portal to e-commerce intelligence

Welcome to our totally redesigned and upgraded web site.

Posted 06/01/2010Jack Love4 comments

The confident, connected customer

Online all the time, the 21st century shopper puts pressure on e-retailers to deliver great dealsand service.

Posted 03/01/2012Thad Rueter1 comments

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