/ Marketing

Lee Jeans finds pockets of web problems with consumers’ help

The jeans maker made strides in conversions after addressing shopper complaints in a redesign. But new research shows there’s room for improvement, e-commerce business manager Lori Graham told the Internet Retailer Web Design & Usability 2010 Conference.

Posted 02/16/2010Katie DeatschPost a comment

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/ Technology

Follett plans to expand its web and store textbook rental program

Follett Higher Education Group plans to extend its trial textbook rental program to 850 of its college campus bookstores. The program enables students and faculty to order textbooks online at eFollett.com and pick them up in a store.

Posted 01/20/2010Mark BrohanPost a comment

/ E-Retailers

School Health’s web sales spike 40% with a more flexible platform

School Health moved its two e-commerce sites to the MarketLive platform in May. The big difference: now marketers can change site content themselves, instead of waiting weeks for a web developer to make a change.

Posted 08/28/2009Don DavisPost a comment

/ E-Retailers

Textbooks too costly? eCampus.com lets students rent them online

ECampus.com adds a rental option that lets students rent and return textbooks at an average cost of up to 50% less than buying them new.

Posted 08/26/2009Mark BrohanPost a comment

/ Technology

Back-to-school sales at malls will be down 5.9%, ShopperTrak predicts

Foot traffic will be down an even steeper 10.0%, says ShopperTrak, which monitors traffic at some 50,000 retail outlets and malls. One bright spot: there were as many shoppers going to malls in May and June as a year earlier.

Posted 08/07/2009Don DavisPost a comment

/ E-Retailers

Web sales drop slightly for School Specialty in FY 2009

For the fiscal year ended April 25, School Specialty reported a drop in web sales of 1.4%. Total revenue for School Specialty, which operates multiple e-commerce sites for brands such as ChildCraft and Sax Arts and Crafts, decreased 3.7%.

Posted 07/01/2009Mark BrohanPost a comment

/ Technology

The Knot and wish list technology company Felicite.com tie the knot

The Knot, a wedding planning and retail site, has acquired Felicite.com, a developer of wish list technology and operator of eWish.com, a stand-alone gift registry service used by 200 retailers.

Posted 05/26/2009Katie DeatschPost a comment

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/ Technology

New ForeSee Results service follows visitors as they negotiate web sites

The service, called CS SessionReplay, lets a site operator follow visitors as they move about a site, click on items and scroll through pages. The aim is to offer more detail about how consumers use sites without the expense of on-site usability tests.

Posted 05/07/2009Katie DeatschPost a comment