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There’s more than one path to finding where the problem occurs
Retailers must be proactive in finding out where their web site’s problems are, says David Jilk, CEO of site performance monitoring company Xaffire Inc.
Posted 08/19/2004Kurt PetersPost a comment
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/ Technology
User errors lead to dead ends at half of sites reviewed, Forrester says
49% of sites checked by Forrester don’t show visitors an easy way to correct their own errors. They’re losing out on conversions and self-service cost savings.
Posted 07/28/2003Kurt PetersPost a comment
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