/ Technology

How Guitar Center checks profitability with web-based business intelligence

When Guitar Center offers customers extended warranties along with products, its web-based business intelligence system pulls and analyzes data from several applications to determine if the deals will positively impact sales and profit margins.

Posted 05/11/2007Kurt PetersPost a comment

/ Technology

Assurz.com’s refund guarantee program moves closer to roll out

Assurz’s program offering refunds on online purchases is closer to launch after a successful holiday pilot, says CEO Steve Hoffman.

Posted 03/06/2007Kurt PetersPost a comment

Carchex.com hits the road with expansion plans

Carchex.com, which sells auto inspections and extended warranties online for pre-owned vehicles, has received a new infusion of investment money and is adding executives to its senior management.

Posted 10/06/2006Kurt PetersPost a comment

Timebeat.com's strategy to honor competitors' warranties

Timebeat.com Enterprises Inc., an online luxury goods seller, said its affiliate, Watch Central Repair Center, will honor all manufacturers and extended warranties given by Internet competitors, including those who are no longer in business, such as Miadora.com. Chairman of Timebeat.com, Thomas L. Crom commented, "This valuable service, coupled with a physical presence in the watch and jewelry district of New York, will build customer loyalty and...

Posted 01/30/2001Don DavisPost a comment

Playing the odds with warranties

Posted 01/19/2001Don DavisPost a comment

/ Press Release

CPS & Firesword Unveil E-Warranty

"Web-based warranty software engineered to partner with leading shopping carts" Boston, Massachusetts ~ CPS (Consumer Priority Service) and Firesword Software unveil e-Warranty, web-based extended warranty software that is compatible with the leading shopping cart systems. The e-Warranty module fills a huge demand by providing on-line retailer’s the ability to resell extended warranty plans. With e-warranty, virtually all retailers can now offer...

Posted 07/15/2008

/ Press Release

TigerDirect Selects Assurz to Boost Holiday Shopping Experience

Premier electronics retailer to implement Assurz 100% Satisfaction Guarantee, offering online shoppers peace of mind and a choice of customer service options REDWOOD CITY, CA, September 26, 2007 - TigerDirect, a Top 10 retailer of computers and related products, has selected an innovative customer service offering from Assurz, the leading customer satisfaction guarantee provider, to enhance the shopping experience at TigerDirect.com, in its...

Posted 09/27/2007