Catering to last-minute shoppers with special shipping deals

Playing Rudolph the Red-Nosed Reindeer to last-minute shoppers in a fog about how to deliver a gift in time for Christmas, retailers like BlueNile.com and eBags.com are offering free upgrades to expedited shipping.

Posted 12/20/2004Kurt PetersPost a comment

/ Technology

E-retailers turn to cheaper shipping, but delivery doesn’t suffer

While a third more retailers in The E-tailing Group’s mystery shopper survey shipped via lower cost USPS option this year vs. last, average delivery time remained the same at 4.4 days.

Posted 03/22/2004Paul DemeryPost a comment

/ Technology

Popularity of online tracking pushes shipping sites way up in December

The web sites of UPS, FedEx and the U.S. Postal Service all experienced traffic growth of more than 30% from November to December, making the shipping category of web sites the second-fastest growing category from November to December, comScore reports.

Posted 01/19/2004Kurt PetersPost a comment

Consumers love to track their packages, UPS says

UPS.com hosts 700,000 unique visitors a day, who make 7.9 million package tracking requests, UPS tells InternetRetailer.com.

Posted 05/29/2003Kurt PetersPost a comment

/ Marketing

How making delivery options more visible cut 800-calls to FlavorBouquet

Allowing customers to select a delivery date for purchases before they add an item to a shopping cart has saved sales and reduced calls to the 800 number at FlavorBouquet.com.

Posted 07/25/2002Kurt PetersPost a comment

/ Technology

New tracking could be quality enhancing tool at PO

Delivery confirmation and the ability to track delivery of packages will be a great tool to measure the Post Office`s ability to deliver packages in a timely manner, analysts say.

Posted 05/16/2002Internet RetailerPost a comment

/ Marketing

New Post Office tracking system is going international

The Postal Service is working with U.K.-based LYNX and Chile-based LanChile to track inbound priority mail packages using the Post Office’s new tracking service.

Posted 10/29/2001Kurt PetersPost a comment

FedEx expanding home delivery network

FedEx will expand its FedEx Home Delivery network to 80% of the U.S. population, beginning next Tuesday and will open 63 additional Home Delivery locations in regions throughout the U.S.

Posted 09/20/2001Kurt PetersPost a comment

R.R. Donnelley appoints new VP of operations

R.R. Donnelley Logistics has named Paul Meilinger vice president of operations to oversee 24 Donnelley Logistics distribution centers.

Posted 08/02/2001Kurt PetersPost a comment

NetGrocer.com sets its sights on former Webvan customers

National grocery delivery chain NetGrocer looks to woo Webvan customers.

Posted 07/12/2001Kurt PetersPost a comment